Branch Assistant

**The Opportunity**:
Join our Lincoln Sentry team based in Fyshwick, ACT in this varied Trade Retail role. You will predominantly be customer facing working on the trade counter and in the warehouse. The role encompasses a variety of work providing customer excellence from order transaction to fulfilment.

You will work 38 hours per week, 7:30am - 4pm Monday - Friday.

You will use your knowledge and skills to ensure a seamless customer experience covering in store activities such as:

- Trade counter sales & service
- Answering customer calls and enquiries
- Service all customers, create and transact orders
- Picking, Packing and dispatching customers’ orders
- Deliver customer orders in company vehicle
- Maintaining warehouse records and reconciliation processes
- Outbound call activities as requested/planned within branch
- Participate in cycle counts and stock takes
- Be proactive with our Safety and Sustainability requirements.

**What you will bring and develop**:
This is a busy role, so you will need to be reliable, committed and have great attention to detail to succeed. As an engaged and proactive team player you will pick things up quickly and won’t be afraid to step up when things get tough:

- Ability to work well within a team
- Strong customer service skills
- Warehousing experience is preferred
- Good computer skills
- A good level of physical fitness and the ability to lift up to 20kgs occasionally
- High numeracy skills and strong attention to detail
- Knowledge of SAP would be advantageous
- A current Driver Licence is required for this role and a Forklift Licence is desirable._

Please note that we would like the successful applicant to complete a First Aid Course on commencing employment. All expenses for this will be covered by DuluxGroup.

**Our Place**

With a rich history spanning more than a century, we are home to some of Australia and New Zealand’s most trusted and iconic brands. These include household names such as Dulux, Selleys, Yates, Cabot’s and B&D. A career at DuluxGroup means becoming a part of our exciting growth journey and working with us to Imagine a Better Place. At DuluxGroup, you will:

- ** Live our values**. Work in an environment where how you achieve great results is just as important as what you achieve. You will be empowered to unleash your imagination while being consumer driven and customer focussed. We want you to run the business as your own while always valuing people, working safely, and respecting the environment.
- ** Learn and grow **through our range of targeted learning and development programs, as well as via genuine career pathways across our broad and diverse range of businesses and brands.
- ** Work flexibly.** We understand that a “one size fits all” approach doesn’t work and are committed to providing a flexible work environment that enables our people to manage their work, family and lifestyle responsibilities in their own unique way. It is part of what we do and who we are.
- ** Care for our communities and the environment.** We encourage our people to play a role in their communities, including by offering a paid “Supporting Our Communities” action day each year. An embedded focus on sustainability also drives us to deliver on our vision of "A Future Without Harm" by understanding the environmental impacts associated with our business activities, including products, operations and people.
- ** Be rewarded** with competitive remuneration and benefits plus a range of other perks, including discounts on our market leading products and an array of recognition and reward initiatives.

Across the ANZ region we operate 21 main manufacturing sites, 21 distribution centres and more than 120 company owned trade outlets allowing our people to enjoy diverse career opportunities.

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