Claims Officer

**CLAIMS OFFICER - PERSONAL INJURY I PERTH, WA**

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

**You will be responsible for**
- Assist with the day-to-day duties of administration and claims management
- Demonstrate high attention to detail and high accuracy in respect to administration work
- Meet tight deadlines and maintain a systematic approach to work by exercising initiative and organising resources and effective time management
- Work effectively as part of a highly disciplined team and work independently on individual workloads
- Provide administrative support to the wider team and data support as requested

**About you**
- Demonstrated enthusiasm and ability to optimise business value to customers by delivering high quality services and positive customer experiences to sustain and enhance the customer base
- Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence
- Ability to recognise, avert, manage and escalate conflicts to enable effective and timely resolution in accordance with organisational processes.
- Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands
- High attention to detail by completing tasks with thoroughness and accuracy and the ability to quickly identify errors or inconsistencies within information
- Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands

**What's on offer**
- Be part of a team that's open minded, supportive and genuinely focussed on customer outcomes
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development
- insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer

**At Allianz**

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

**Job Level**:

- Professional

**Location**:

- Perth, WA, AU, 6000**Area of Expertise**:

- Customer Services & Claims

**Unit**:

- Allianz Australia

**Employing Entity**:

- ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:

- Full-Time

**Remote Job**:

- Not applicable

**Employment Type**:

- Permanent

**ID**:

- 54200

**Position Cluster**:

- Non-Executive