Service Support Coordinator
7 days ago
**12 month full time contract based in Hurstville, NSW.**:
- ** $65k + Salary Packaging**:
- Flexible Friendly organisation, WFH & part time options available
Caring for a loved one is important work. Some days caring brings great joy, but some days it can be lonely or a little overwhelming. No matter how you feel today, our Carer’s Gateway will be just a phone call away. Carer’s Gateway is an initiative to provide carers with information, support, counselling, and coaching.
**Your new role**
As our Service Support Coordinator you will work closely with our team that supports carers. We are looking for someone who is friendly, enthusiastic and thrives in a busy working environment.
**Duties**
- Coordinate the day to day operations of the centre including organising community activities, organising functions and events, coordinating client activities for clients attending the centre, and managing the waiting list.
- Develop and communicate the activities program for the Centre, with the support of the Team Leader.
- Client needs and interests are assessed and the information is used to develop individual and group activities for the activities program.
- Coordinate with community groups, entertainment providers, and venues to plan and coordinate visits.
**Some of our benefits**
We support people to live their best life. That includes you, our employee. A best life is a deeply personal. It can change as life changes. Here are a few things you might be interested in:
- ** Salary Benefits -** In addition to your salary you can package up to $15,900 pa pre tax and benefit from a $2,650 meals and entertainment card + discount program and package vehicles
- ** Work/Life Balance - **Flexible work arrangements including part time hours + laptop & phone provided to work remotely + 1 accrued day off a month for full time employees
- ** Recognition and Reward - **Length of Service rewards + long service leave after 5 years
- ** Wellness
- **Fitness passport + opportunity to purchase additional leave
- ** Professional development
- **Ongoing learning, training and career progression opportunities
**What we need from you**
- A passion for helping Carers live their best lives while they support a loved one to have a better quality of life.
- Demonstrated experience working in an organisation that provides health or community services would be an incredible advantage
- A passion for the customer and creating a customer experience people want to talk about
- The ability to multitask and prioritise activities
- Strong emotional intelligence and outstanding attention to detail
- Demonstrated experience using a customer relationship management system or database
- Comfortable working from our Hurstville office
Contact Michelle on 0408 242 879 for a confidential discussion
Some evening/weekend work will be required however events are planned well in advance.
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