Software Development Support

2 weeks ago

Chatswood, Australia MyHealth Medinet Full time

The salary on offer will be $70,000 to $80,000 + super. The role will be full-time and entail the following duties:
1. Assess and specify the necessary software components required to effectively address issues

2. Perform the majority of vital ITSM processes, including Change, Incident, monitoring,

maintenance, service requests, account creations and various client requests or problems.

3. Identify and resolve technical issues, demonstrate knowledge of various operating systems

(Windows, Linux), and exhibit expertise in software installation and configuration for on premises.

ensuring compatibility and adherence to system requirements.

5. Establish computer networks to facilitate seamless communication and data exchange within

the system.

6. Maintain accurate records of technical issues and solutions and contribute knowledge base

articles for common problems.

7. Work closely with IT teams and vendors to implement system upgrades, patches, and

enhancements.

Skills: Troubleshooting (software /network issues), OS, Software installation and configuration, Remote Desktop Support, Ticketing system, Documentation, IT security awareness, Active Directory

Management, Backup and recovery, patching, Virtualization, Mobile device support and end-user

training.

**Salary**: From $70,000.00 per year

Schedule:

- Day shift

Work Location: In person

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