Desktop Support

2 days ago

Melbourne, Australia Robert Half Full time

Join our client at an exciting stage of growth & help support an array of customers, troubleshooting & resolving escalated tickets from the L1 team.

**The Company**

This is an opportunity to join a Managed Service Provider at and exciting stage of growth. You will play a pivotal role in helping to support a variety of different customers in different sectors such as Hospitality, Medical General Practice, Wholesale, Recruitment and Construction & Manufacturing.

You will not only be based in their CBD office, but also onsite with a variety of different clients across Greater Melbourne.

**The Role**

In this high energy role, your duties will involve troubleshooting and resolving tickets that have been escalated from the level 1 team. You will play a key role in supporting a variety of systems such as Windows 10, 11, Office 365 etc.

You will also have amassed strong experience around hardware and networking in order to be able to help set up clients hardware and connect it to the relevant network in order to function e.g. printers.

**Your Skills & Experience**
- Experience supporting the full Office 365 suite - Teams, Outlook, OneDrive, Sharepoint etc.
- Managing and maintaining the service desk incidents.
- Experience installing printers and connecting them to the relevant network.
- Resolving all tickets escalated from the Level 1 team.
- Perform hardware builds and maintenance as required.
- Excellent understanding of Network Support (routers / switches), and desktop support (Windows 10 and 11).

**About You**

You have exceptional customer service skills, are a quick thinker, highly adaptable and you have a natural flair for solving problems. You have amassed excellent technical experience to date and are confident working independently to troubleshoot and resolve technical problems.

**What's on offer?**
- An energised working environment where no two days are ever the same.
- Opportunities to be involved in innovative projects.
- Ongoing professional development and mentoring.
- A fun, flexible workplace and a company that champions work-life balance.

_

  • Desktop Support

    6 days ago

    Melbourne, Australia Total IT Global Full time

    Main Responsibilities include: - Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance...

  • Desktop Support

    6 days ago

    Melbourne, Australia Total IT Global Full time

    Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...

  • IT Desktop Support

    2 days ago

    Melbourne, Victoria, Australia Emmbr Full time $60,000 - $90,000 per year

    L1/L2 Desktop Support Analyst3-month Daily Rate Contract - Potential extensionInner-west Melbourne LocationThis is a great opportunity for a Level 1/2 Desktop Support Analyst to join a fantastic team, as part of a highly respected Inner Melbourne Public Sector Organisation. The role will initially be a 3-month contract, with an opportunity to extend for a...

  • Desktop Support

    2 days ago

    Melbourne, Victoria, Australia EIL Global Full time $60,000 - $80,000 per year

    Job Description:Key Responsibilities Include:· Provide technical support either by phone, remote access or deskside visits as needed· Respond to IT issues; Desktop/Laptop troubleshooting, installation of external devices, desktops, laptops, hardware diagnostic, maintenance, repairs and general software support· Smart Hands and Feet support if required·...

  • Desktop Support Technician

    1 week ago

    Melbourne, Australia Talent International Full time

    **Job Details**: **Location** Melbourne **Salary** Negotiable **Job Type** Full Time **Ref** BBBH98192_1675381825 **Contact** Donal McCann **Posted** about 1 hour ago - CBD Location - Government Department - Onsite desktop support The purpose of this role is to provide desktop support for internal users for this Government Department including...

  • Desktop Support Technician

    2 days ago

    Melbourne, Victoria, Australia MCM Full time $60,000 - $90,000 per year

    Company DescriptionMCM is a profit-for-purpose community organization dedicated to supporting people in living their lives their way. We work on Aboriginal Land and are committed to making a positive impact in the community by providing essential support services. We aim to create a nurturing environment where individuals' needs are prioritized, and their...

  • Desktop Support Analyst

    2 weeks ago

    Melbourne, Australia Corrs Chambers Westgarth Full time

    DESKTOP SUPPORT ANALYST - 492883 - Melbourne - Technology - Full time **Join Corrs Chambers Westgarth, Australia's leading independent law firm.** The Desktop Support Analyst will help meet the firm's goals and objectives through the efficient delivery of hands-on technical support and assistance. **At Corrs, we help you achieve your ambition - at every...

  • Desktop Support

    4 days ago

    Melbourne, Australia SquareTrade Full time

    **Company Description** SquareTrade is the fastest growing company of its kind. We’re revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Walmart, Target, Amazon, Costco, and T-Mobile to name a few), consistently win...

  • Desktop Support Technician

    2 weeks ago

    Melbourne, Australia Rex Technologies Full time

    **Roles & responsibilities**: Desktop Technician will provide day to day local Required Technical Skills - Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting. **Functions include**: - Windows 10-11, Microsoft Active...

  • Desktop Support L1/l2

    4 days ago

    Melbourne, Australia Brennan IT Full time

    **Why work for Brennan?** We are a large national company with a reputation for delivering technical excellence, innovation and high-quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row. **Brennan IT benefits include**: - A strong culture underpinned by...