Inbound Sales Consultant

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.Join an iconic company with 100 years of success within the glass industry. We repair and replace all type of glass for home and business as well as any type of vehicle. Our Customer Solutions Team operate 24/7 and take over 1,000,000 calls nationally a year. Our fun and dynamic solutions team offer a supportive culture that reflects our company values of Caring, Collaboration, Driven and Genuine.

**Why choose O'Brien?**
- **On Site, Face to Face Training**:Step by Step training to set you up for success. Ongoing training provided as you settle into your new position.
- **Supportive Team Environment**:Your Trainer and Leader, will train and coach you to be successful.
- **Great Earning Potential**:Overtime, Weekend and Public Holiday rates as well as a great commission, that could have reach an attractive earning potential, in your second year.
- **Flexibility**:Flexible working arrangements across 7 days between 8am and 10pm or join our moonlighters team and work while everyone else sleeps. Work Hybrid between home and the office, once fully trained.
- **Fun, Respectful and Connected Culture**:In the office we have an all day breakfast, team competitions, international celebratory days, fundraising events, internal social media platforms and an inclusive work environment for everyone.

**What’s in it for you?**
- **Employee Discount**:Receive discount on company products and also on thousands of retails outlets.
- **Flexible working arrangements**:Work Hybrid between home and the office, once fully trained.
- **Support the Community**:Receive a paid volunteer day per year to suport your favourite charity and community.
- **Reward & Recognition**:Ongoing reward opportunities, including financial rewards that are given, monthly, quartely and annually.

**The Role**:
This is a great opportunity for you to join an iconic leader in the glass industry and to develop your sales skills.
- **Take 65 - 70 calls**a day and provide effective solutions to our customers.
- **Book customers**in for repair or replacement of their glass.
- **Upsell**our Value Added Products to each customer.
- **Receive coaching and mentoring**from your leader to develop your skills.
- **Work in a well structured environment**, where it feels like family every day.

**About your Roster**:

- **Commencing rate - $29.54/hr +commission.**:

- Comprehensive training and onboarding program to set you up for success
- **Training hours**will be Monday to Friday for 4 weeks from 09.00am - 5.00pm.
- Padstow based head office with free onsite parking.
- **Rotating roster**will be between 8.00am and 10.00pm (Monday-Sunday)
- Your roster will also be supportive of a flexible and work/life balance.

**What we are looking for**:
At O’Brien® we are **Caring, Collaborative, Genuine and Driven**. We call this our DNA, and it’s what we look when finding and growing our team members. If you fit the DNA, you’ll fit here. In conjunction we are needing someone with:

- Experience working in a customer focussed environment.
- A willingness to stretch or develop your sales skills.
- Demonstrated passion for delivering a top tier customer experience.
- Great communication and listening skills.
- Technology savvy and able to learn and navigate multiple systems.At **O'Brien®**, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of **Belron**®**, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents