Sales Co-worker
2 days ago
Who you are
With a passion for home furnishings and our range, you are energized by sales growth and being part of a successful team. You are friendly and personable and can easily build rapport with others across different mediums. With an eye for detail and design you connect strongly to people’s life at home and have genuine interest in both their dreams and frustrations. You are motivated by finding the best possible solutions to our customers home furnishing needs and are always striving to ensure they have the best possible shopping experience.
**Your responsibilities**
As Sales Co-worker your responsibilities will include, but not limited to:
- Support in driving the remote selling of our kitchen's range including generating leads, planning and purchasing.
- Focus your understanding on our customers’ needs and suggest home furnishing solutions that will solve their challenges, including proposing add-on products, working with cross selling and upselling.
- Use your specialist knowledge of the product range and IKEA services, to educate co-workers in order to secure a high level of knowledge about the features and benefits of IKEA's products and available services.
- Understand and take responsibility for your contribution in achieving the goals and action plan for your area of responsibility.
**Together as a team**
The Customer Support Centre environment is dynamic and constantly evolving which means change is a part of your everyday. The Customer Support Centre is a high volume, fast paced contact centre environment where communication, teamwork and a can-do attitude are key to success. By building trusting relationships with customers you will educate customers on our home furnishing solutions. This is an exciting time to join a unit that is growing and developing daily in our journey to become a leading omnichannel retailer.
Additional information
These opportunities are permanent part time, 40, 50 & 60 hour per/fortnight contracts available.
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