Weekend Supervisor Needed
7 days ago
**Love travel? Great on the phone? Ready to lead a team that turns holiday dreams into reality?**
Join our fun, energetic team at **Stay Queensland**, where every day is about creating unforgettable travel experiences
We’re on the lookout for a confident and motivated **Weekend Supervisor** to lead our **Group Reservations Team** in beautiful Robina.
**What You’ll Be Doing (aka Your Weekend of Holiday Magic)**
Overseeing weekend operations within the Reservations Team
Supporting and motivating a small team to deliver exceptional customer service
Handling guest enquiries, bookings, and escalations with professionalism and care
Ensuring weekend performance targets and service levels are met
Assisting with quotes, changes, and group bookings
Keeping communication clear between weekend and weekday teams
**We’d Love to Hear from You If You...**
Are a confident, friendly communicator — especially on the phone
Have previous leadership or supervisory experience
Are passionate about travel and guest service
Stay calm under pressure and love problem-solving
Are proactive, organised, and have a can-do attitude
Have experience in reservations, hospitality, or sales (REI Master = a big bonus)
**The Role**
**Weekend Supervisor - Saturday & Sunday**
Based in our Robina office (no remote work - but plenty of team fun)
Opportunity to grow with a supportive, high-performing team
Ongoing training and great workplace culture
If you’re a people person who thrives in a busy environment, loves travel, and enjoys leading others — we want to hear from you
**Job Types**: Full-time, Part-time
Pay: $24.95 - $57.82 per hour
Expected hours: 32 per week
Work Location: In person
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