
Customer Service Support Specialist
2 days ago
About Sennheiser
We live and breathe audio. We are driven by the passion to create audio solutions that
make a difference. The business with consumer devices such as headphones, soundbars
and speech-enhanced hearables is now operated by Sonova Holding AG under the license
of Sennheiser.
With the well-known Sennheiser brand, the company stands for premium quality in the
field of audio products. In order to remain among the best in its field, Sonova Consumer
Hearing is always on the lookout for outstanding talent for the Sennheiser brand.
About the Role
The responsibility of the Customer Service - End User Support Specialist, is to increase
customer satisfaction and retention by providing customers with excellent response to
their enquiries. Duties include building rapport and collaborative relationships with
customers and helping them with their issues around device set up.
About You
This role is ideal if you are a keen audiophile.
**You will require**:
A strong customer focus
Customer service/call centre experience
Common sense and the demonstrable ability to problem solve and trouble shoot
Good time management
Competency with MS Office 365
A competitive salary package is on offer.
You will have access to latest Sennheiser product portfolio, the employee benefits program, an amazing team and culture, and a platform for potential future growth. Full product training will be provided.
If you are seeking new challenges and would love to be part of a highly motivated team in an established and growing environment, then this could be the role for you.
If you require further information please contact Nicole Thorpe
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