Membership Experience Consultant

2 days ago

West Ryde, Australia Ryde-Eastwood Leagues Club Ltd Trading as: The Fitness Edge @ Ryde Eastwood Leagues Club Full time

R
- West Ryde, New South Wales, Australia Remote

Casual

Gym Instructor

52 views

New
- The **Fitness Edge** offers members a quality facility, catering to all fitness needs. Including a 25-metre heated indoor UV Swimming pool, the multi-awarding venue provides the best possible personalised health and fitness solutions in a friendly, supportive and motivating environment.

We provide cutting-edge training equipment, sourced locally and from across the globe. Our products include state-of-the-art resistance training apparatus, treadmills, functional training equipment and spin cycles. We deliver Learn to Swim classes for all ages, and over 75 Group Fitness exercise classes, ranging from body-pump, Pilates, spin cycle, boxing, yoga, and swimming, to weights and various other activities. The facility is constantly upgraded to deliver all the latest cutting-edge machinery. In terms of customer service to complement the best equipment in the industry, our regular staff, fitness instructors and personal trainers comprise university-qualified mentors all with Current Certificate IV qualifications and insurance. We deliver free programmes and assessments, free child-minding facilities, free locker hire, and our very own **Fitness Edge** “code of practice” that exceeds the Fitness Australia code, latterly including COVID-Safe procedures to ensure member safety, comfort, and wellbeing.

**About the Role**

**This role entails working in all areas of the Centre including reception, membership sales and gym floor supervision, as well as prescribing exercise programs to our members. You must be willing to work weekends, early mornings and nights.**

**Specific tasks include**:

- Provide friendly, professional, balanced and personalised advice/instruction/supervision to our members at all times
- Develop and administer individual fitness assessments and/or exercise programs. Provide regular and ongoing member support
- Maintain the safety, cleanliness and hygiene of the fitness centre and all equipment
- Provide up-to-date information about Fitness Centre services, and promotions
- Ensure all promotional and member documentation is stocked
- Provide information about, upsell and process all membership types and promotion options
- Open and close of the centre

**Benefits and Perks**

Our vision“To create a place at the heart of our community for everyone to enjoy”
- A supportive and friendly environment
- A unique ‘pay as you use’ personal training system (conditions apply)
- Free gym membership
- West Ryde location
- Free on-site parking and close to public transport
- Access to our Employee Assistance Programme
- Discounted meals

**Skills and Experience**
- Appropriate qualifications in Fitness and relevant insurances
- Current Fitness Australia/FITREC registration
- A genuine desire to help and motivate others
- A passion for fitness
- Working With Children Check

**If you are interested and believe this sounds like you, please forward a cover letter with your resume and copies of relevant qualifications to**:
**Jo Luke, HR Manager

Ryde-Eastwood Leagues Club

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