Part Time Pharmacy Dispensary Technician

2 weeks ago

Cheltenham, Australia Priceline Pharmacy Southland Full time

Great opportunity to join our friendly team at Priceline Pharmacy Southland

About the Role

The Dispensary Technician role supports the pharmacist and Store in providing a great customer experience, advice and education on health products, provision of health screening services, timely and relevant advice and coordinating the dispensary function

Dispensary Administration
- Accurately dispense customer prescriptions following the PDL Guide to Good Dispensing and scanning all prescriptions and products;
- Maximise dispensary’s generic substitution, Priceline Dispensary Program and Pharmacy Practice Incentives (PPI’s) as per store process
- Clear and reconcile PBS online messages daily
- Sort scripts daily in an orderly manner, accurately prepare & submit PBS claims twice a month; & reconcile PBS rejected scripts as per store’s processes.
- Ensure all dispensary administration duties and KPIs are performed, ensure daily dispensary paperwork and computer functions are completed accurately and on time

Product & Health Service Knowledge
- Assist customers with OTC and S3 medications that meets their needs
- Assist pharmacist to provide service and product information to customers by printing of CMI’s and providing product and drug information
- Demonstrate a knowledge of the key products within and across our brands

Customer Service
- Delight our customers (external and internal) by exceeding their expectations with special emphasis in the Dispensary, Health and Professional Services Area.
- Provide an environment where the customer is welcomed and has an easy shopping experience and farewelled in a way that confirms their importance to us and welcomes their return
- Care for customers and drive sales by providing advice on a range of products to suit needs and budget
- Assist to take in and give out dispensed prescriptions and accurately dispense and assemble customers prescriptions as per store’s processes
- Help maintain a maximum 10 minute waiting
- Resolve complaints with due concern for the customer or refer to the manager when necessary.
- Maintain awareness of customers at all times, providing service, and product knowledge as required; and answer the telephone politely and promptly.

Skills and Experience
- Previous experience dispensing in a Pharmacy essential
- Experience dispensing using FRED dispense
- Passion for Pharmacy and Customer Service
- Attention to detail and Accuracy
- Reliable and Punctual
- Ability to work in a team
- Certificate 2 in Community Pharmacy

Employer questions

*

Which of the following statements best describes your right to work in Australia?
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Have you worked in a pharmacy before?
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Which of the following pharmaceutical assistant qualifications have you obtained?
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What's your expected hourly rate?

**Job Type**: Part-time

**Salary**: $25.00 - $30.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift

**Experience**:

- Technical Healthcare Occupations: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Ability to Relocate:

- Cheltenham, VIC 3192: Relocate before starting work (required)

Work Location: In person

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