
Part Time Pharmacy Dispensary Technician
1 week ago
Great opportunity to join our friendly team at Priceline Pharmacy Southland
About the Role
The Dispensary Technician role supports the pharmacist and Store in providing a great customer experience, advice and education on health products, provision of health screening services, timely and relevant advice and coordinating the dispensary function
Dispensary Administration
- Accurately dispense customer prescriptions following the PDL Guide to Good Dispensing and scanning all prescriptions and products;
- Maximise dispensary’s generic substitution, Priceline Dispensary Program and Pharmacy Practice Incentives (PPI’s) as per store process
- Clear and reconcile PBS online messages daily
- Sort scripts daily in an orderly manner, accurately prepare & submit PBS claims twice a month; & reconcile PBS rejected scripts as per store’s processes.
- Ensure all dispensary administration duties and KPIs are performed, ensure daily dispensary paperwork and computer functions are completed accurately and on time
Product & Health Service Knowledge
- Assist customers with OTC and S3 medications that meets their needs
- Assist pharmacist to provide service and product information to customers by printing of CMI’s and providing product and drug information
- Demonstrate a knowledge of the key products within and across our brands
Customer Service
- Delight our customers (external and internal) by exceeding their expectations with special emphasis in the Dispensary, Health and Professional Services Area.
- Provide an environment where the customer is welcomed and has an easy shopping experience and farewelled in a way that confirms their importance to us and welcomes their return
- Care for customers and drive sales by providing advice on a range of products to suit needs and budget
- Assist to take in and give out dispensed prescriptions and accurately dispense and assemble customers prescriptions as per store’s processes
- Help maintain a maximum 10 minute waiting
- Resolve complaints with due concern for the customer or refer to the manager when necessary.
- Maintain awareness of customers at all times, providing service, and product knowledge as required; and answer the telephone politely and promptly.
Skills and Experience
- Previous experience dispensing in a Pharmacy essential
- Experience dispensing using FRED dispense
- Passion for Pharmacy and Customer Service
- Attention to detail and Accuracy
- Reliable and Punctual
- Ability to work in a team
- Certificate 2 in Community Pharmacy
Employer questions
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Which of the following statements best describes your right to work in Australia?
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Have you worked in a pharmacy before?
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Which of the following pharmaceutical assistant qualifications have you obtained?
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What's your expected hourly rate?
**Job Type**: Part-time
**Salary**: $25.00 - $30.00 per hour
Expected hours: 20 - 30 per week
**Benefits**:
- Employee discount
Schedule:
- Day shift
**Experience**:
- Technical Healthcare Occupations: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Ability to Relocate:
- Cheltenham, VIC 3192: Relocate before starting work (required)
Work Location: In person
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