Admin Assistant

**OUR COMPANY**

Being a leader in the Security Industry, Ultimate Security Australia provides end to end security service solutions to a large customer base (both residential and commercial) nationwide. Our services include Back to Base Alarm Monitoring (Grade A1), a one-stop-shop E-Security provider (design up to installation), Mobile Patrols and Static Guards.
The business employs respectful, open-minded and proud people who can turn everyday interactions and communication with our clients into positive experiences.

This role is a permanent full-time position based in Concord NSW.

The environment is busy, supportive and fun. The team is relaxed and professional.

**About the Role**

We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.

Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.

**Responsibilities**:

- Check data accuracy in orders and invoices
- Contact clients to obtain missing information or answer queries
- Liaise with the Logistics department to ensure timely deliveries
- Maintain and update sales and customer records
- Develop monthly sales reports
- Communicate important feedback from customers internally
- Ensure sales targets are met and report any deviations
- Stay up-to-date with new products and features

**Requirements and skills**
- Proven work experience as a Sales administrator or Sales support agent
- Hands on experience with CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Excellent organizational and multitasking skills
- A team player with high level of dedication
- Ability to work under strict deadlines
- Certification in Marketing, Sales or relevant field is a plus

**Ultimate Perks**
- Competitive salary
- Onsite parking
- Onsite staff GYM
- Great work/life balance
- Vibrant work culture
- Genuine career scope and opportunity for progression

We offer a great work culture, a supportive team environment, and a competitive salary. The opportunity to grow into your role, work with highly experienced professionals.

Ultimate Security Australia values diversity and encourages interest from Aboriginal and Torres Strait Islander Peoples and people with diverse cultural and linguistic backgrounds.

**NSW Master Licence - 000100975**

**Salary**: $52,306.36 - $65,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Concord, NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)