Certification Coordinator

Join Australian QC’s vibrant and credible team
- Work for an employer committed to Superior Quality
- Open to International Students as wells.

Australian QC is an Australian-owned and full-scope International Certification Body. We are accredited by JAS-ANZ (Joint Accreditation System - Australia New Zealand), NDIS Approved Quality Auditor, and recognised by FAMI-QS. We certify micro to macro-organisations, asset businesses, NDIS registered providers to national and international standards across a broad range of management systems certifications. We are customer-focused, coupled with the innovative creation of new management programs. We ensure to continue to deliver significant contributions to the world of International Standards and Accreditation.

This is a casual - full time with opportunity to be permanents full time, on site role for a Certification Coordinator located in Hoppers Crossing - Melbourne.

**The opportunity**:
Following remarkable growth in business, Australian QC seeks professional and experienced Certification Coordinator. Your objectivity, positivity, literacy, attention to detail, time management, critical thinking, technical expertise, interpersonal skills, and zeal to learn and understand business operations will ensure that you deliver superior quality services always.

Are you keen to learn and looking for a new and engaging role to kickstart or make a change in your career? This is also an excellent opportunity for you to join a collaborative, and supportive team.
- Do you have right to work in Australia?
- Do you possess a high level of detail?
- Do you possess excellent literacy skills?
- Do you possess excellent proofreading skills in English language?
- Are you comfortable with meeting deadlines?
- Do you possess excellent literacy, prioritisation, interpersonal, and time management skills?
- Have you been exposed to management procedures and systems?
- Are you conversant with the disability industry and the NDIS Practice Standards?
- Are you eager to learn and grow?
- Qualification/Trainings in Auditing (or willingness to obtain)
- Open to international students as well.

**Duties of our Certification Coordinator: The Certification coordinator will be responsible for managing certification processes and also includes the following;**
- Coordinate with applicants to gather necessary documentation and information to complete the certification process.
- Being an adaptable, innovative team player, willing to work in a fast-paced environment with good communication skills
- Review supporting documentation to verify eligibility for certification
- Identifying needs and taking the appropriate actions in accordance with these needs to ensure compliance with quality standards
- Ensure ongoing compliance with industry and legislative regulatory and quality requirements
- Assisting the Quality and Scheme Department in achieving goals
- Respond to inquiries from applicants, stakeholders, and other internal teams regarding certification requirements, procedures, and timelines.
- Update and manage certification databases and systems, ensuring proper tracking of expiration dates, renewals, and re-certifications.
- Monitor certification expiration dates and initiate renewal or re-certification processes for certified individuals or entities.
- Identify and recommend improvements to the certification process to enhance efficiency, accuracy, and customer satisfaction.

Is this opportunity for you? If you answered 'YES', and are ready to join a reputable team and work in a career-enriching environment, we would like to hear from you. Kindly apply. We are looking forward to hearing from you

**Qualifications**:

- Minimum of a Bachelor’s degree in business, Quality Management or in any related field and relevant experience.
- Proven experience in certification, regulatory compliance, or a related field.
- Strong understanding of certification processes, standards, and industry regulations.
- Exceptional attention to detail and ability to manage multiple tasks and deadlines.
- Strong communication and interpersonal skills, with the ability to interact with diverse stakeholders.
- Proficient in using databases, CRM systems, and Microsoft Office Suite, or related IT contexts..
- Strong Analytical skills and Project Management experience.

**Preferred Skills**:

- Previous experience working in a related field
- Familiarity with industry-specific standards or certifications (e.g., NDIS).
- Knowledge of audit procedures and regulatory compliance frameworks.
- Project management experience is a plus.

**Working Conditions**:

- Office based.
- Occasional travel may be required for audits, inspections, or industry events (if applicable).

**Benefits**:

- Professional development assistance

**Work Location**: One location

Ability to commute/relocate:
Hoppers Crossing, VIC 3029: Reliably commute

**Education**:

- Bachelor's Degree (Minimum Required)

**Work Authorisation**:

- Right to work in