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Case Manager, Hcp
2 weeks ago
Join us on our journey to create a genuine impact for the community and beyond.
- Supportive, well-rounded team
- Complex and diverse organisation
- Contribute to shaping thriving communities
**About 3Bridges**
We strive to give back - together.
3Bridges Community is a Registered Charity and a Not-for-Profit organisation with over 40 years of combined experience in partnering with local communities, and empowering individuals to live their best life, regardless of age, location, disability, or ethnicity. The diversity of our services and programs provide 3Bridges with unique opportunities to connect with the community, in a meaningful and substantial way.
**About the role**
The purpose of the Case Manager role is to provide holistic case management for individually funded clients. The Case Manager is responsible for undertaking client assessments and developing, implementing, and evaluating support plans, ensuring the service is consumer directed, and responsive to the needs of clients to ensure optimal performance and the highest-level client focused model of care.
- Provide ongoing comprehensive case management for individual package clients and where possible, encourage carers and families to participate in the planning process
- Develop person-centred plans and goals with the client, taking into consideration client’s preference for how, where, when and how often services will be delivered
- Develop, plan and implement individual packages that comply with funding requirements, including fee for service structure
- Ensure Home Care Workers, including volunteers, comply with individual client plans
- Evaluate goals and service outcomes, re-assessing requirements on an annual basis or as needs change
- Ensure that quality and culturally appropriate service delivery is implemented in a timely manner
- Network and partner with other providers regularly
- Refer clients to other services where appropriate
- Provide input into the systems to collect information required for reporting and planning
**About You**
- You have demonstrated experience in case management, including packaged care and/or self-funded model, in a similar environment
- You have a Tertiary qualifications in Health, Social Work, Community or similar
- You have demonstrated knowledge of the New Aged Care Quality Standards
- You have demonstrated knowledge of the Commonwealth Home Support services
- You have demonstrated understanding of the needs of older individuals, people with mental health concerns, and their carers
- You have the ability to communicate fluently in other languages such as Mandarin or Cantonese are desirable
**What it means to work at 3Bridges?**
Our culture has been formed with a community spirit and passion to give back. 3Bridges Community aims to inspire and encourage our people to be the best they can be, through ongoing training, career opportunities and success as a valued team member.
3Bridges Community is committed to enabling a culture of inclusion and diversity. The people we work with and provide support to, come from all walks of life and so do we. We welcome your unique contributions through your experiences, culture, opinions, ethnicity, gender identity and all that makes you an individual. Our commitment is not only because it is ethically right but more importantly, it makes us a more vibrant, strong, and an accepting team of amazing people.
