Administration Clerk

**Administration Clerk**

**Miranda Surgical Centre, Miranda**
- **Permanent part time (48 hours per fortnight)**:Enjoy flexible hours for **better work life balance**:

- We care about** YOU**Access counselling, **wellbeing services**, legal & financial assistance
- Join Australia's largest private health care provider.

**The Opportunity**

Our customer focused administration team are responsible for ensuring the seamless patient health journey. The team are here to effectively support all clinical and non-clinical areas of the day surgery. As a first point of contact for our patients and their families, you will strive to deliver an exceptional customer service experience for all.

**_ The key tasks within this position will include:_**
- Reception and Administration responsibilities - handling enquiries from patients and their families, and also Doctor’s and their support staff
- Provide timely and accurate information in response to queries by patients, Doctors and other customers
- Efficiently and accurately perform pre-admissions and admissions processes

**Skills and Experience**

To succeed in this role, you will have prior experience working as a medical administrator (completion of a medical terminology is desirable).

You will display an unwavering commitment to delivering customer service excellence each and every time and understand how to leave our customers with a professional and positive impression of our site, all in line with our Ramsay Core Values.

In addition, you will thrive in a fast-paced environment and demonstrate the ability to manage conflicting priorities. You will also have exceptional communication skills both verbally and in writing with the ability to engage with a range of stakeholders at all levels to achieve positive outcomes.

**_ You will also demonstrate:_**
- Proven ability to work effectively in a team environment and independently as required
- Intermediate-advanced computer skills utilising the Microsoft office suite with ability to maintain data entry accuracy
- Previous knowledge and experience working across switchboard reception, and pre-admissions settings is desirable
- Experience using Patient Information Systems (i.e. Meditech) is desirable

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**The Surgical Centre**

The Day Surgery is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘_People Caring for People’_ since 1964.

**Requirements**:

- _Must _provide a_ _**National Police Check** conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**To Apply**

Applications Close: 14th March 2025