Assistant Front Office Manager The Star Grand

4 days ago

Sydney, Australia The Star Entertainment Group Full time

About Us

The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world-class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.

About the role
- Empower the team to continue to deliver genuine passion for service excellence
- Attention to detail whilst building positive relationship with guest
- Lead, support, and train team members, ensuring staff represent brand and Hotel standards
- Proactively seeking new opportunities to build thrill & memorable guest experiences

About You
- Outstanding passion to deliver excellent guest service
- Previous Front Office experience in Supervisor or Manager position
- Opera Property Management System (PMS) experience or similar
- Second language (e.g. Mandarin or Cantonese) is advantageous
- Highly motivated to work in a well-established industry

Our Benefits
- FREE buffet meal at our back of house staff dining room
- 30% Discounts across award-winning restaurants
- Discounts on accommodation in our luxury hotels
- Paid Parental leave from Day 1, Secondary Carer’s leave also on offer
- Mental Health and Wellbeing services
- Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Lifestyle discounts including gym memberships and laundry services
- Discounted staff parking every day including weekends and late nights
- Paid training, ongoing career development opportunities

About The Star

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

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