Room Service Attendant

1 week ago

Sydney, Australia The Star Grand Hotel & Residences Full time

About The Star Grand Hotel & Residences

At The Star Grand Hotel & Residences, we offer exceptional luxury experiences, combining world-class amenities with personalized service. We are dedicated to providing our guests with the highest standard of comfort, and we’re looking for a Room Service Attendant to join our dynamic team. This is an exciting opportunity to work in a 5-star environment, delivering an outstanding guest experience.

Key Responsibilities

Room Service Delivery: Deliver food and beverage orders to guest rooms in a timely and courteous manner.

Guest Interaction: Provide excellent customer service, answer guest inquiries, and ensure guest satisfaction.

Order Accuracy: Ensure all room service orders are prepared and delivered accurately, with attention to presentation and quality.

Maintain Cleanliness: Keep service areas clean and organized, including ensuring trays, carts, and utensils are cleaned and returned to appropriate areas.

Stock Management: Monitor and replenish room service supplies, ensuring adequate stock of items like condiments, utensils, and beverages.

Collaboration: Work closely with kitchen and front-of-house staff to ensure seamless service and guest satisfaction.

**Qualifications**:
Previous experience in room service, hospitality, or customer service preferred.

Strong communication skills and a friendly, professional attitude.

Ability to work efficiently in a fast-paced environment.

Attention to detail and commitment to maintaining high service standards.

Flexibility to work shifts, including evenings, weekends, and holidays.

Basic food and beverage knowledge is a plus.

Why Join The Star Grand Hotel & Residences?

Competitive hourly wage with potential for tips.

A friendly, team-oriented work environment in a prestigious 5-star hotel.

Opportunities for career growth and advancement within The Star Group.

Employee discounts on dining, accommodations, and entertainment.

Access to training and development programs to enhance your career in hospitality.

**Job Types**: Full-time, Part-time

Pay: $27.00 - $32.00 per hour

**Benefits**:

- Free drinks
- Free food
- Gym membership
- Health insurance
- Salary packaging
- Work from home

Schedule:

- 8 hour shift

Supplementary Pay:

- Bonus
- Commission
- Performance bonus

Work Authorisation:

- Australia (preferred)

Work Location: On the road

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