Bottle Shop Store Supervisor

4 days ago

Broadbeach, Australia Moreton Hospitality Full time

**Store Supervisor - Burleigh / Broadbeach**

**Company: Moreton Hospitality - Cellarbrations Retail Division**
**Employment Type: Full-Time**
**Location: Burleigh & Broadbeach, Gold Coast QLD**
**Award Coverage: Hospitality Industry (General) Award - Level 4**

**About the Role**
Are you passionate about retail leadership, thrive in a hands-on environment, and love delivering exceptional customer service? Moreton Hospitality is seeking two dedicated proactive **Store Supervisors** to join our high-performing **Cellarbrations**retail team at **Burleigh and Broadbeach**. This role is perfect for someone who takes pride in how a store looks, feels, and performs. You'll lead the day-to-day operations of your assigned bottle shop, support our team of casuals, and ensure we maintain high standards across compliance, stock management, merchandising, and customer experience. You’ll work closely with our Group Retail Manager to execute promotions, guide junior team members, and help drive results across the retail network - particularly during busy or high-pressure periods.

**Key Responsibilities**
- Own the daily operations of your assigned store: stock receiving, floor presentation, banking, store security, and compliance with liquor and tobacco legislation
- Execute promotional displays and ticketing as directed by Cellarbrations and the Group Retail Manager
- Maintain high merchandising standards using brand guidelines and internal direction
- Coach and train casual staff on upselling, wine knowledge, and customer service expectations
- Lead regular stocktakes and maintain stock accuracy through diligent tracking and auditing
- Support cross-store coverage or Assistant Manager-level tasks as needed
- Collaborate with venue teams during activations, tastings, and customer events
- Provide exceptional service to regulars, tourists, and corporate clients alike

**What We’re Looking For**
- Experience supervising or leading in a retail, liquor or hospitality environment
- A natural communicator and team motivator
- Organised, proactive, and hands-on - you don’t wait for direction
- Comfortable taking ownership and showing initiative on the shop floor
- Familiar with POS, stock management systems, and retail compliance practices
- Holds or willing to obtain Responsible Service of Alcohol (RSA)
- **Flexible availability** is highly regarded - especially during peak periods such as school holidays and Christmas trading

**Why Join Moreton Hospitality?**
- Be part of a values-driven team with a strong presence across SEQ and Stradbroke Island
- Work with premium product lines in a high-standards retail environment
- Gain exposure to events, local activations, and customer tastings
- Opportunities for further training and progression
- Flexible leadership that values your ideas and input

**Key Details**
- **Award classification**: HIGA Level 4 (hourly, full-time)
- **Roster**: Full-time hours including some weekends and evenings
- **Start date**: ASAP - we’re ready when you are

**To Apply**:
Submit your resume and a brief cover note outlining your retail or liquor experience, availability, and preferred store location (Burleigh or Broadbeach).

Pay: $33.96 per hour

Expected hours: No less than 38 per week

Schedule:

- Day shift
- Evening shift
- Weekend availability

Work Location: In person

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