Assistant Food

Our brand-new hotel boasts 155 contemporary rooms featuring cutting-edge technology and premium amenities. With three versatile meeting spaces, a state-of-the-art fitness center, a vibrant bar, and a restaurant, we’re set to become the go-to destination for both business and leisure travelers in Adelaide. _

**We’re on the lookout for an experienced Assistant Food & Beverage Manager to oversee operations across Ember & Vine Restaurant, Aviator Bar, and our Banquet spaces.**

You will lead the day-to-day Food & Beverage operations while inspiring, developing, and upskilling our team. With a strong focus on guest satisfaction, you’ll ensure smooth service delivery and elevate the dining experience through attention to detail and a passion for hospitality. **Your leadership will be essential in fostering a culture of excellence and creating memorable, personalised moments for every guest.**

**Your day to day**
- Foster a positive work environment by leading with confidence and genuine care, cultivating a culture of excellence, accountability, and service pride
- Champion your team’s growth by understanding individual aspirations, bringing IHG’s 'Room to Grow' to life through meaningful development opportunities and tailored career pathways
- Ensure the consistent delivery of a diverse, high-quality food and beverage offering, showcasing signature dishes, expertly brewed coffee, local South Australian wines, curated cocktails, and premium beverages
- Uphold exceptional presentation and cleanliness standards across all service areas, reflecting our brand's commitment to quality and attention to detail
- Lead by example to proactively anticipate guest needs, resolve concerns in a timely manner, and create exceptional dining experiences that drive guest loyalty
- Oversee and continuously improve inventory systems and stock management processes to support efficiency, cost control, and operational continuity
- Manage the end-to-end recruitment, selection, and onboarding process to build a high-performing and engaged Food & Beverage team
- Drive Food & Beverage meetings and events, collaborating cross-departmentally to enhance guest satisfaction and streamline operations
- Contribute to the financial success of the department through strategic oversight of budgeting, cost management, revenue optimisation and event initiative

**What we need from you**
- 4+ years’ related experience in managing a food & beverage team, including multiple venue management experience
- Degree / higher education qualification / equivalent in Hotel Management or culinary arts is desirable
- Skilled in developing effective processes and delivering training that empowers colleagues to implement them with confidence and consistency
- A passion for delivering results and developing people and self
- Flexible with nights, weekend and public holiday shifts
- Responsible Service of Alcohol accreditation
- Responsible Person badge or willingness to obtain
- Have a service focused attitude, with a talent for delivering impeccable table service, ensuring consistency and high service
- You’ll know how to prepare a wide range of drinks and be able to train others
- You’ll be on your feet most of the day with lots of bending and kneeling
- You communicate with clarity and warmth, creating an approachable presence that fosters open, engaging, and meaningful conversations
- Display a commitment to our guests and colleagues by consistently maintaining a high level of quality at all times

**What you can expect from us**

You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:

- Paid birthday leave
- Hotel perks like accommodation and food & beverage discounts
- Paid Parental leave
- Your career journey will be supported through our lifelong development program
- IHG Career Milestone celebrations
- Transfer of entitlements as you move and grow with IHG
- Access to our discount retail platform that makes your pay for even further
- Empowering leaders of the future through our RISE program

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world.

**Want to be part of the journey?**

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where co