Head of Ecommerce

**About us**:
The purpose of endeavourX is to bring the best of data, design and tech to make drinks experiences easy & inspiring for everyone.endeavourX operates as cross-functional agile teams solving prioritised customer problems with dedicated resources from within endeavourX & beyond.

Our agile** **teams are empowered to innovate and deliver an excellent experience for our customers - no matter whether they** **choose to shop in-store, or online. With an industry-leading technology team, backed by analytics, we’re resourceful and willing to experiment.

Endeavour Group has separated from Woolworths during calendar year 2021 and is well-positioned as an ASX Top 50 Company. Join the team at an exciting time in their evolution

**About the Opportunity**

Create sustainable ecommerce growth under the BWS brand through our digital channels and existing and new partnerships.
Bring together capabilities across BWS and endeavourX to deliver and continuously evolve a leading end to end convenience ecommerce experience.
Support the delivery of the BWS customer and brand strategy by optimising and managing our digital channels.
- **Accountable to develop and lead the delivery and execution of the BWS eCommerce (including eCommerce partnerships) strategy with a purpose of driving profitable growth and inspiring customers with the best-in-class omni-channel shopping experience.**:

- **In partnership with other leaders (including Customer Insights) undertake ongoing analysis of the eCommerce market and customer trends/data; provides thought leadership across the business on eCommerce best practice to drive penetration, sales, and improve customer acquisition and retention across the business.**:

- **Accountable for eCommerce Voice of Customer (VOC) results and provides leadership in bringing together the relevant cross functional teams to continually improve the VOC outcomes and respond to customer feedback.**:

- **Ensure ongoing activation and evolution of the customer trade plan (everyday trading and delivery of services) via our digital channels in partnership with Marketing, Merchandise and Operations.**:

- **Partner with endeavourX Product Tribes to define the roadmap and product requirements that will deliver against the BWS eCommerce strategy and enhance the customer experience.**:

- **Determine the eCommerce propositions the brand will offer and the settings for these (MOV, charging, limits, time frames etc) balancing customer and P&L outcomes and aligned to the group brand framework identify growth opportunities across existing and future customer propositions.**:

- **Leads the BWS eCommerce squads who deliver the strategic and tactical business plans within the eCommerce Tribe and partner/influence other cross functional teams.**

What you’ll need to succeed
- **Degree qualified in Marketing, Commerce or equivalent degree**:

- **10+ years of digital and eCommerce experience**:

- **Exceptional communication and presentation skills**:

- **Strong financial literacy and P&L management experience**:

- **Well versed in managing multiple teams and build relationships within a matrixed organisation**:

- **Creates a culture of trust, inclusion and collaboration**:

- **Created sustainable commercial value with proven P&L management**:

- **Experience in retail businesses, working in agile or product lead organisations highly desirable**

What's in it for you?
- **Excellent remuneration package and flexible working in every sense. We value our people.**:

- **Everyday Rewards plus card - access exclusive employee discounts across Woolworths, BigW and Endeavour Group brands (BWS, Dan Murphy’s etc) and 50% off food at ALH venues.**:

- **Our innovative ways of working include headspace mornings once a month (no meetings company-wide), opportunity to partner alongside bright minds and genuine investment in leading technologies**:

- **Paid learning & development opportunities**:

- **Career progression to help you realise your potential. As our business grows so do the opportunities for our people**:

- **Access to our Endeavour Group Employee Share Scheme**:

- **Wine education: Bronze, Silver & Gold certifications**:

- **Work with an industry-leading team and be a part of one of the most exciting retail transformations in Australia**

**Grow with Endeavour Group**

Bring your spark. Tap into our spirit. That’s the power of Endeavour.

If** **you** **want to experience the diverse spirit of drinks and hospitality businesses, here you can tap into Australia’s leading brands including Dan Murphy’s, BWS, ALH, Pinnacle Drinks, Endeavour X and more.

If** **you** **have a passion for connecting people with products they love, here you can join an industry that’s deeply** **embedded in the** **way Australians socialise**, **unwind and celebrate.

If you want access to a breadth of career opportunities, here you can enjoy a path that travels between diverse roles and businesses within the Group.