
Client Services Manager
1 week ago
KompleteCare are looking for Client Service Managers that will support our client base within the Aged Care and NDIS sector.
Applicants MUST hold either a Diploma in Community services, Diploma in Nursing, Bachelor of Nursing or a Bachelor within the industry.
The successful person will work within a supportive team who will offer training and support. It is essentially that the correct applicant has very sound knowledge of Microsoft Office and is efficient on computers.
We are looking for Client Service Managers at various offices.
- Onboarding clients into the system with appropriate supports upon reviewing medical documentation and plans.
- Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
- Monitors cases by verifying clients' attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
- Maintains clients' records by reviewing case notes; logging events and progress.
- Communicates clients' progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
- Advocates for client needs, choices and rights.
- Respect client’s choice of advocate and includes them as needed in providing and identifying service needs.
- Prepares clients' discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.
- Improves treatment results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures.
- Improves financial status by analysing results; monitoring variances; identifying trends; recommending actions to management.
- Manages client budgets.
- Comply with and contribute towards the success of the KC Quality Management System
- Meets budget by monitoring expenses; implementing cost-saving actions.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Pay: $80,000.00 - $85,000.00 per year
**Benefits**:
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
**Education**:
- Diploma (preferred)
Work Location: In person
Application Deadline: 24/01/2025
-
Client Service Officer
1 week ago
Modbury, Australia Demant Full time**WHO IS AUDIKA** - Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.- In Australia, Audika...
-
Case Manager
2 weeks ago
Modbury, Australia KompleteCare Community and Home Care Services Full timeKompleteCare are looking for Case Managers that will support our client base within the Aged Care and NDIS sector. Applicants MUST hold either a Diploma in Community services, Diploma in Nursing, Bachelor of Nursing or a Bachelor within the industry. The successful person will work within a supportive team who will offer training and support. It is...
-
Disability Manager
3 days ago
Modbury, Australia GemCare Support Services Full timeFocus to continue to grow the business and develop relationship management strategy for the organisation. - Work closely with the Directors, Service Manager on expanding the business and developing new marketing initiatives. - Proactively nurturing leads in the pipeline & maintaining meaningful engagement throughout the participant journey. - Attending &...
-
Service Manager
7 days ago
Modbury, Australia National Pharmacies Full time**Service Manager** National Pharmacies is committed to excellence through our values - Care, Communicate, Collaborate and Celebrate. We get to know our members and customers through extraordinary customer service, building relationships to ensure we give the best advice to fulfil our purpose - Caring for People, Enabling Health and Inspiring Wellness. We...
-
Customer Service Manager
7 hours ago
Modbury, Australia Myer Full time**Job no**: 943783 **Work type**: Permanent / Full time **Location**: Tea Tree Plaza As a **Customer Service Manager**at Myer Tea Tree Plaza you’ll be the driving force behind our customer service excellence — leading teams across multiple departments to deliver outstanding service and achieve strong results. You’ll champion the Myer strategy, manage...
-
Experienced Disability Support Worker
3 days ago
Modbury, Australia GemCare Support Services Full timeJob Title: Support Worker Location: Elizabeth, Munno Para, Modbury, Enfield and various areas Provider: Gemcare Support Services Working Hours: Monday to Sunday, Shift work Position Type: Casual Gemcare Support Services is seeking a compassionate and dedicated Support Worker to join our team in various Adelaide Metropolitan area. We are looking for an...
-
Service Manager
4 days ago
Modbury, Australia National Pharmacies Full time**Service Manager** **About Us** Since 1911, National Pharmacies has been caring for the community providing access and value for our members in the dispensing of quality medications, optical and beauty ranges and the provision of health services. With our roots firmly planted in South Australia we have expanded into the eastern states of Australia and...
-
Customer Service Manager
2 weeks ago
Modbury, South Australia at Full timeAdd expected salary to your profile for insightsAs aCustomer Service Manager at Myer Tea Tree Plaza you'll be the driving force behind our customer service excellence — leading teams across multiple departments to deliver outstanding service and achieve strong results. You'll champion the Myer strategy, manage daily operations, and provide ongoing coaching...
-
Assistant Store Manager
1 week ago
Modbury, Australia Rebel Full time**Assistant Store Manager (Customer Service) Manager rebel Tea Tree Plaza (SA)** **Sport is calling!** **We are a passionate team looking for a strong leader to work with the management team to continue to drive our success.** Customer Service Managers are leaders in guiding team members to attain excellence in customer service and sales. They have...
-
Customer Service Representative
7 days ago
Modbury, Australia Datacom Full timeAre you passionate about helping people? Join this exciting opportunity to help out your fellow Australians! We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians. As a Customer Service...