Wine Sales Representative

**Wine Sales Specialist - Work from Home**

**About us**:
We are a business that believes our people are our greatest strength. Our people are happy, engaged, and highly skilled, so it's no surprise they deliver amazing results

For 50 years, our family-owned business has been proudly selecting outstanding quality wines from over 500 vineyards across Australia for our members to enjoy with their family and friends. We love uncovering new and interesting wines, many of which are from smaller boutique wineries often only available at their Cellar Door or through ours. Our team helps fellow wine lovers discover the amazing diversity of Australia wine and love it when our members find a new favourite

**The Opportunity**:
This is a rare opportunity to join a high performing sales team that prides itself on delivering an incredible experience with every interaction whilst meeting sales targets.

Communicating via both inbound and outbound channels, you will speak with our loyal and new members. With each conversation providing opportunity to build lasting relationships, while selling a dynamic range of offers, and guiding our members on a never ending Australian wine journey.

While basic wine knowledge is an advantage in this role, fully paid training is provided to give you everything you need to succeed.

**What the role involves**:

- Both Inbound and Outbound Calls with current Wine Selectors members;
- High achievement of sales and service targets;
- High level of customer service;
- Building rapport and engaging with our members quickly and professionally;
- Identifying opportunities to increase value and enjoyment for members;
- Uncovering each individual member’s needs, to present them with a personalised solution;
- Multitasking, working through problems, and providing solutions; and
- Contributing to a positive team culture, that celebrates teamwork and success.

**Who are you?**
- Highly effective communicator with amazing problem solving skills;
- Strong emotional intelligence, and resilience;
- Team player with a positive attitude, and the ability to work autonomously in environments that foster respect, and fun;
- Have a strong result orientation with a commitment to achieving personal and team goals;
- Have a love and appreciation of Australian Wine;
- Proficient Microsoft Office skills (Word, Excel and Outlook) with sound computer and troubleshooting knowledge
- Have a home office set up with two screens, headset, desk, chair etc.; or the ability to acquire.

**Our team enjoys**:

- A rewarding (and uncapped) commission structure on top of a generous base wage;
- Flexible working arrangements;
- An extremely positive and encouraging team culture;
- Wine incentives and employee discounts;
- Comprehensive, and ongoing product, systems, and sales training;
- High level coaching and personal development plans;
- Real time support from colleagues and the leadership team;
- Access to a Corporate Fitness Program; and
- Access to our Employee Assistance Program.

To accommodate your lifestyle, this position could be a part time or casual role. With the option to work in our Newcastle office, work from home, or a mix of both.

**Job Type**: Casual

Pay: $34.59 per hour

Expected hours: 20 - 32 per week

**Benefits**:

- Employee discount
- Work from home

Application Question(s):

- Do you have proficient skills in Microsoft Office (Word, Excel and Outlook) and sound computer and troubleshooting knowledge?
- Do you have experience or knowledge in the wine industry?

**Experience**:

- Customer service: 2 years (preferred)
- Sales: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: Hybrid remote in Newcastle NSW 2300