Duty Manager

2 days ago

Epping, Australia Mantra Epping Full time

Located in Melbourne's fastest-growing residential and commercial growth corridor and designed by leading Australian architects and interior designers,** Mantra Epping** represents a new standard in corporate accommodation. Comprising 214 guest rooms across a range of styles, "state of the art" conference facilities for up to 500 delegates, and a full range of food & beverage facilities, all designed to ensure the ultimate stay experience. We are seeking an energetic & enthusiastic** Front Office** **Duty Manager** to join our Team. **As our next Front Office Duty Manager, you will**: - Lead and mentor the Front Office Team to ensure a smooth and seamless service experience - Solve problems and think on your feet to resolve any issues that come your way - Interacts with guests and colleagues in a professional, amiably way - Play a central role in the running and management of the front office - Ensure that all company and department policies and procedures are understood by all Team Members - Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity - Drive the productivity, motivation, and development of all Front Office Team - Ensure appropriate Occupational Health & Safety standards and practices are maintained - Ensure accuracy and balancing of till and the department cash float **What we are looking for**: - Excellent communication, interpersonal, and time management skills with a friendly and outgoing personality - A quick thinker, who can think on the spot to ensure the day runs as smoothly as possible - Strong focus and passion for hotel operations - Excellent grooming and presentation skills - A person who is not only a leader but also a team player, who will be hands-on in order to see their team succeed **Why work for Accor?** With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals. Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun. Take advantage of exclusive rates across Australia - from 30% off Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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