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Field Service Technician

2 weeks ago

Sydney, Australia Technogym Full time

Field Service Technician

**Location**:Sydney, NSW, AU

**Function/Branch**:Operations

**Type of contract**:Permanent Employee
Our CompanyTechnogym inspires **55 million daily users** to train using our **innovative & engaging solutions for fitness, sport and health**. By promoting the **wellness lifestyle** of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,500 employees at 15 branches, expanding to more than 100 countries and has been selected as Official Supplier to 9 editions of the Olympic Games - from Sydney 2000 to Paris 2024.If you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams, you have the **right spirit to join Technogym** You will naturally fit with our culture if you work out and live a healthy lifestyle, are pro-active, determined and digital savvy. Move with us for a better worldYour RoleIf you thrive in the Services field, love fitness, problem solving, and customer satisfaction, this is the position for you Our Service teams are committed to improving service quality and delivering the best fitness experience everywhere.

We are looking for a **Field Service Technician in New South Wales, based in Sydney,**who is a problem solver and team player. This individual will act as a customer advocate, ensuring complete satisfaction by resolving all customer requests related to the service of Technogym products. The Field Service Technician is responsible for carrying out preventative service, maintenance, and repairs of fitness equipment in customer facilities, as well as assisting with new equipment installations.Your Impact**You Are Ensuring The Best Fitness Experience Anywhere By**
- Performing preventative maintenance, service and repairs of Technogym equipment
- Troubleshooting and diagnosing possible equipment faults, performing tests and finding solutions
- Educating customers in the technical use and care of Technogym equipment
- Properly managing work orders and service reports
- Communicating effectively with customers and escalate problems when necessary
About YouWe are looking for a problem solver and team player who is passionate about health & fitness and enjoys working in the services field.
- Experience in a similar role (hands-on repair business expertise)
- Mechanical & electronic engineering skills as well as knowledge of IT networking
- Ability to troubleshoot, test, repair, and service technical equipment
- Great communication skills to manage client requests and complaints effectively.
- Excellent driving history, must hold a current Driver's License
- Right to work in Australia and happy to travel for work (mostly within NSW)
Technogym is an Equal Opportunities Employer- Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true