L2 Field Services Technician

4 days ago

Melbourne, Australia Hemmersbach GmbH & Co. KG Full time

Level 2 desktop and network support for customers.
- Australia - Melbourne
- Professionals
- Full-time

**—** Your Benefits **—****:

- Buddy program- Flat hierarchies- Internal career development- International environment- Job with purpose- Onboarding program**Your skills**:

- Diagnosing, troubleshooting and resolving hardware, software & operating system issues
- Installation of computer hardware and peripherals
- Active Directory Users and Computers
- Software and OS deployment using SCCM or other deployment technologies
- Mobile Devices and Networking

**Your Tasks**:
General Requirements:

- Available for a Full-Time position and eligible to work in Australia
- Minimum 5 years of experience in a similar role in an Enterprise environment
- Familiar with and capable of supporting both Windows and Mac OS
- A passion for IT and providing excellent customer service
- Good written and oral communications skills with clients and management
- Excellent troubleshooting skills and a willingness to resolve issues
- Ability to work to deadlines and complete tasks on time
- Team player but also able to work well autonomously
- Ability to lift / move computer equipment weighing up to 20kg

**Be part of us**:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

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