Assistant Community Manager

1 week ago

Marsden, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.**About the Community**

Ingenia Lifestyle Stoney Creek in Marsden Park is a welcoming over 55s community with resort-style facilities. It’s located in a brilliant space amongst the trees, away from the rush but close to everything you need.

**About the Role**

Provide assistance to the Community Manager in areas of people management (staff, contractors and residents) in order to drive revenue and create community. Participate in training and development to ensure the highest standards of service are offered to existing and potential residents.

**Key responsibilities**
- Plan, implement, and deliver community events.
- Build and maintain strong relationships with internal and external stakeholders.
- Perform administrative tasks, including processing and managing resident accounts.
- Manage and maintain social media platforms for community engagement.
- Ensure compliance with Health, Safety, and Environmental regulations.
- Reconcile accounts and financial records.
- Provide support to the Community Manager in daily operations and decision-making.

**Skills & Experience**:

- Experience in a similar role, preferably within seniors living
- Demonstrated leadership experience
- High levels of customer service with the ability to communicate at all levels
- Highly organised and efficient

**Benefits**
- Above award hourly rates + great reward and recognition programs
- Rewarding role, get that “feel good factor” from assisting your residents
- Fun, sociable and honest team, with supportive company culture

**What’s next?**

**No agencies please.**

**Culture and Benefits

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