Retail Store Manager

2 weeks ago

Campbell, Australia The Trustee for Pelle Campbell IGA Family Trust Full time

**About Us**

SupaExpress Campbell is a busy neighbourhood supermarket located in the heart of Canberra. We provide a wide range of fresh produce, groceries, and household essentials, supported by excellent customer service and a strong community focus. Operating 7 days a week, our store services a large and diverse customer base.

**The Role**

We are seeking an experienced and motivated **Retail Manager** to oversee store operations and lead our team. This is a senior leadership position with responsibility for staff management, sales performance, supplier negotiations, financial oversight, and compliance with Australian retail and workplace regulations.

**Key Responsibilities**
- Lead and oversee daily store operations to ensure smooth service, efficient workflows, and a high standard of customer experience across all departments.
- Decide on the appropriate product mix for the store in line with customer demand and local community preferences, and manage day-to-day supplier orders to maintain optimal stock levels.
- Liaise with suppliers to ensure timely deliveries, resolve supply issues, and provide feedback to the Director on purchasing and pricing matters.
- Coordinate and implement in-store promotions and merchandising activities provided by SupaBarn Group or the Director, ensuring displays, stock, and staff knowledge support sales initiatives.
- Monitor inventory turnover, prepare store-level financial reports (including stock records, wage budgets, and expense tracking), and provide these to the Director for review.
- Assist in preparing store budgets for wages and operating costs, and manage resources efficiently to stay within approved budget limits.
- Recruit, train, roster, and supervise a workforce of 20+ employees, conduct performance reviews, and support staff development.
- Oversee compliance with OH&S, food safety, and Fair Work obligations at store level; conduct regular safety checks, maintain compliance records, and ensure policies are followed by all staff.

**Qualifications & Experience**
- Diploma or higher qualification in Management, Business, or related field (preferred).
- Minimum 1 year of experience in a retail management or supervisory role.
- Proven ability to manage budgets, sales performance, and supplier negotiations.
- Strong leadership, organisational, and communication skills.
- Knowledge of Australian retail laws, workplace compliance, and food safety standards.

**Why Join Us?**
- Competitive salary in line with market rates.
- Opportunity to lead a growing and dynamic retail team.
- Supportive workplace with ongoing training and career development.
- Be part of a respected supermarket group with strong community ties.

**How to Apply**

Pay: $70,000.00 - $80,000.00 per year

Work Location: In person

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