Doors Maintenance Supervisor

3 days ago

Melbourne, Australia Kone Full time

**Great benefits and remuneration - Base + 12.5% superannuation + car allowance & bonus**:

- **Work with industry-leading products and technology**:

- **Join a global organisation with a strong focus on training, safety and quality**

**At KONE, we bring buildings to life.**

Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world - keep people moving no matter what.

**Our work will take you in different directions.**

We’re looking for a **Doors Maintenance Supervisor **to join our **Doors team **in **Melbourne.**

In this position you will lead an experienced and capable team within our Doors business where you will ensure operational objectives and high levels of customer satisfaction are attained.

**What will you be doing?**
- Lead a service team in delivering high levels of customer satisfaction
- Customer Account Management: attend regular client meetings to review performance and provide timely and effective communication to customers.
- Proactive management of customer operational enquiries
- Profit and loss accountability - drive improved value-added sales outcomes and manage operational costs to meet KPIs
- Workload planning and service route optimisation
- Safety management and responsibility for staff in your area
- Enhance the KONE brand and ensure safe work practices are strictly followed in compliance with industry regulations and KONE's policies
- On-going coaching and mentoring of your team members

**What are we looking for?**
- Demonstrated success working within the maintenance industry, leading a technical service/maintenance team
- Strong mechanical and electrical aptitude
- Strong verbal and written communication skills
- A team player, willing to proactively support the wider business line
- The ability to naturally build relationships and be genuinely motivated to go above and beyond expectations. A proactive communicator
- Strong operational and safety leadership skills with the ability and desire to mentor, coach and engage your team
- Hard working with the resilience to navigate a demanding role in a dynamic work environment. Strong time management skills
- Full Drivers licence

**There’s so much more to KONE than you may realise.**

The breadth of our business means career pathways both local and abroad. You’ll be inspired by what’s possible, using each new experience as a stepping stone to where you want to go.

This role is being sourced directly by KONE. We respectfully request no agency approaches.
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. _

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