Ground Operations Duty Manager

1 week ago

Melbourne, Australia Qantas Airways Limited Full time

Challenge yourself to make a difference in this leadership role- Together we’ll achieve results- Permanent Full time shift work

Airports are the heart of our operation. It’s here people connect with the spirit of Australia from the confidence of seeing and interacting with our people, to the sheer awe that comes from watching our aircraft take off and land.

Our experience sets us apart. Our team is made up of people who understand our business inside and out, fresh faces with brand new perspectives, and experts from different fields who challenge us to do things differently.

As a Ground Operations Duty Manager, you will be responsible for supporting our business partners to deliver the objectives for our ground operations across ramp, baggage and fleet functions in domestic and international airports. Reporting to the Ground Operations Manager, the role will be accountable for driving safe day of operations performance, overseeing ground handler activity to standards, supporting the successful delivery of aircraft movements, and driving the implementation of key strategic change initiatives in the Airports Ground Operations business through engagement with ground handler suppliers.

This role delivers competitive advantage to the business by delivering to safety, operational, financial and customer performance targets as well as supporting the development and implementation of change initiatives aimed at improving operating values, systems and processes, whilst driving synergies across suppliers necessary to achieve ongoing performance.

In addition to their operational activities this position requires the development of robust relationships with Customer Experience teams and other internal and external stakeholders to achieve business growth and development. The role will be expected to collaborate effectively with the broader Airports leadership, Commercial and Airport Services team(s) and port operational supervisors to collectively deliver high levels of service for the business.

You’ll have:
- Experience building constructive and effective working relationships with formal and informal networks across internal and external suppliers/customers- Experience leading an operationally driven business and tarmac-based operations or similar- Knowledge of receipt and dispatch processes & standards, resourcing requirements and loading requirements of passenger and freight aircraft and baggage room processes.- Knowledge of Airport ground operations systems of work, excellent written and verbal communication skills- Operationally and commercially focused with the ability to correctly assess the impact of decisions on business outcomes- Expertise in supplier management, business partnering and influencing to enable performance delivery and accountability- Be a self-starter with a flexible approach to work- A high level of resilience with a passion for continuous improvement- Eligibility to hold an Aviation Security Identification Card (ASIC) and Airside Driving Authority- Flexible in working hours and available to work a 7-day shift roster covering the span of operational hours

Please note: Under the Qantas Group COVID-19 Vaccination Policy all Australia-based new employees of a Qantas Group entity must be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence of Vaccination by uploading your Digital Vaccination Certificate to Workday (our HR information system).

Play your part in the Qantas story - get in touch today.

  • Ground Operations Duty Manager

    6 days ago

    Melbourne, Australia Qantas Airways Limited Full time

    Challenge yourself in this dynamic and stakeholder heavy role- Together we’ll achieve objectives and goals that meet the needs of our people and customers- 7 Day Rotating Roster- 10 Month (Full-Time) Fixed Term Contract - based at Melbourne Airport At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit,...

  • Duty Manager

    1 week ago

    Melbourne, Australia Stomping Ground Brewing Co - Stomping Ground Brewing Co Full time

    Stomping Ground Brewing Co - Stomping Ground Brewing Co We are on the lookout for an experienced Duty Manager for our venue in Moorabbin! - Independent craft beer brewery in Moorabbin - Friendly, open and inclusive team - Training and development opportunities We're looking for passionate leaders with a love of hospitality to join our Brewery and Beer Hall...

  • Duty Manager

    1 week ago

    Melbourne, Australia Stomping Ground Brewing Co - Stomping Ground Brewing Co Full time

    Stomping Ground Brewing Co - Stomping Ground Brewing Co We are on the lookout for an experienced Duty Manager for our award winning Beer Hall in Collingwood! - Leading Australian craft beer venue - Friendly, open and inclusive team - Training and development opportunities We need experienced and excited people who want to share their love of craft beer as...

  • Events Manager

    2 weeks ago

    Melbourne, Australia Co-Ground Full time

    **ABOUT CO-GROUND** We're a social enterprise serving up great coffee, food and events all around Melbourne. We're excited about delivering an amazing experience to our clients and customers as well as serving a high quality product that we can be proud of. We're also a Not for Profit. All of the profits from our operations go towards health, education and...

  • Operations Manager Ground Floor

    2 weeks ago

    Melbourne, Australia Alfred Health Full time

    **Alfred Health** Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. **Operations Nurse Manager, Ground Floor, Alfred Mental and Addiction...

  • Venue Manager

    2 weeks ago

    Melbourne, Australia Higher Ground Full time

    **About Higher Ground**: Housed in a heritage-listed powerhouse, Higher Ground is a multi-award winning, all-day dining destination located in the heart of Melbourne’s CBD. Six connected levels wrap around the perimeter of the original brick building to create a suite of intimate tiered platforms with a menu showcasing Australia's very best local and...

  • Mobile Coffee Events Manager

    2 days ago

    Melbourne, Australia Co-Ground Full time

    **About the Role** Co-Ground is currently looking for a Mobile Events Manager who will be the key person travelling to various sites around Melbourne (and beyond) to provide amazing coffee and service to a wide range of customers. This role has a lot of variety, and is set to grow alongside our broader operations. We're a social enterprise serving up great...

  • Systems Reform Project Manager

    2 days ago

    Melbourne, Victoria, Australia Children's Ground Full time $80,000 - $120,000 per year

    About Children's GroundChildren's Ground is a First Nations organisation. The Children's Ground Approach is designed and delivered through the leadership of First Nations people. We are committed to systems change to ensure dignity, justice and equity for all children and families. Our work focuses on national reform as well as evidencing a new way of...

  • Cafe Supervisor Higher Ground

    5 days ago

    Melbourne, Australia Higher Ground | Darling Group Full time

    Darling Group is currently looking for an experienced, ambitious and motivated Supervisor to join our growing team at Higher Ground. Become a part of a special culture that is committed to executing exceptional experiences. The Supervisor works directly with the Assistant Venue Managers in assisting and overseeing all aspects of the venue operations,...

  • Guest Services Duty Manager

    2 days ago

    Melbourne, Victoria, Australia AirAsia Full time $80,000 - $120,000 per year

    Job DescriptionAirAsia X is seeking a dynamic Duty Manager - Melbourne (MEL) to be part of the best airline team in the skyGuest Service Duty Manager shall maintain the highest level of safety, security and service standards for ground operations.​Main Responsibilities The function and responsibilities are to coordinate, supervise, monitor...