Venue Manager

3 days ago

Melbourne, Australia Higher Ground Full time

**About Higher Ground**:
Housed in a heritage-listed powerhouse, Higher Ground is a multi-award winning, all-day dining destination located in the heart of Melbourne’s CBD. Six connected levels wrap around the perimeter of the original brick building to create a suite of intimate tiered platforms with a menu showcasing Australia's very best local and seasonal produce.

**About the Opportunity**:
We’re seeking an experienced hospitality leader to step into the role of **Venue Manager**. This is your chance to take ownership of a dynamic, fast-paced venue — overseeing daily operations, leading a high-performing team, and ensuring an exceptional guest experience.

With a focus on seamless service, team development, and achieving key business targets, you’ll maintain high standards across all areas of the venue. We’re looking for someone with a forward-thinking approach, eager to introduce new activations and keep the offering fresh and engaging.

At the heart of our success is our people. We’re committed to building a positive, rewarding workplace where great leaders and teams thrive. If you’re ready to take the next step in your career, we’d love to hear from you.
- **Proven Leadership**: Demonstrated experience in a similar leadership role in a fast-paced, premium dining or events venue.
- **Team Development**: A talent for inspiring, mentoring, and developing high-performing teams.
- **Guest-Centric Approach**: A genuine passion for creating extraordinary experiences and fostering connections with guests.
- **Operational Excellence**: Strong knowledge of venue operations, including rostering, inventory management, and service delivery.
- **Resilience & Adaptability**: A calm and capable demeanour during high-pressure periods.
- **Business Acumen**: A solid understanding of financial performance, KPIs, and profitability drivers.
- **Communication Mastery**: Exceptional interpersonal, presentation, and organizational skills.
- **Commitment to Hospitality**: Availability to work weekends, public holidays, and variable shifts, paired with a valid RSA.

Pay: $80,000.00 - $90,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Morning shift

Supplementary Pay:

- Overtime pay
- Tips

Work Authorisation:

- Australia (preferred)

Work Location: In person

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