Patient Services Assistant

Reference Number
- 55219
- Employment Type
- Full Time Ongoing, Part Time Ongoing
- Entity
- Monash Health
- Department
- Support Services
- Location
- Monash Medical Centre Clayton
- Position Summary
- Supportive working environment
- Work for Victoria's largest public health system
- Based at Clayton

**Patient Services Assistant - Monash Medical Centre (Clayton)**

**Working in Healthcare has never been more important or meaningful**

**Our Journey**:Support Services is responsible for the provision of non-clinical services that includes food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services.

The General Services team at Monash Medical Centre, is seeking a qualified Patient Services Assistant who strives consistently to deliver high quality and efficient cleaning services.

**A Day in the Life**:
Based at Clayton working on various wards the roles incorporates cleaning of patient areas, ward other patient support services, patient meal services, patient transfer between wards and other clinical areas, mortuary transfers and can involve patient lifting & turning in ward bed areas under the direction of nursing staff.

**Positions available**:
**Position 1 - Ward Endoscopy**

Monday to Friday 9:30 to 18:00

(76 hours per fortnight)

**Position 2 - Lifting Team**

Friday to Tuesday 7:30 to 16:00

(76 hours per fortnight)

**Position 3 - Emergency (Night Shift)**
Roster to be confirmed 22:15 to 06:45

(76 hours per fortnight)

**Position 4 - Emergency (Night Shift)**

Monday to Thursday 22:15 to 06:45

(64 hours per fortnight)

**Position 5 - Diagnostic Imaging**

Monday to Friday 8:00 to 15:30

(70 hours per fortnight)

**Position 6 -Ward 41**

Week 1 Roster - Monday & Thursday to Sunday 12:00 to 20:00

Week 2 Roster - Wednesday to Friday 11:00 to 19:30
& Sunday 12:00 to 20:00

(69 hours per fortnight)

**Position 7 - Birthsuite (Night Shift)**

Roster to be confirmed

(52.50 hours per fortnight)

Responsibilities will include but not limited to:

- Patient discharge assistance
- Daily & discharge cleaning
- Use of lifting machines and slings and at times assisting with Bariatric patients
- Assisting nursing staff as requested
- Transfer & cleaning of ward equipment
- Patient transfers with use of equipment; bed movers and wheelchairs.
- Dropping off and collection patient related items to various services with the hospital such as
pathology, blood bank etc.

**On a Personal Level**:

- Excellent verbal & written communication skills
- A commitment to delivering excellent customer service
- Holds a strong commitment to working effectively as part of a team
- Takes pride in your work with great attention to detail
- Has great time management skills and ability to prioritise tasks

**What you need**:

- Certificate III Health Services Assistant (Essential)
- Food Handlers Certificate - Level 1
- Ability to work with a cohesive team or individually to complete daily tasks
- Excellent understanding of patient identification procedures.
- Ability to undertake physical work including lifting, carrying and manual handling
- Excellent understanding of cleaning methodologies and infection control procedures
- A high standard of demonstrated experience in customer service from a health care or hospitality environment _(desirable)_
- Basic to intermediate computer skills
- Current Victorian drivers licence _(desirable)_

**In Return**
- A supportive environment
- A great service to the patients in our care

For a confidential discussion and to explore the opportunity further, please call Suzanne Vanderputt on 0438 512 516

**Monash Health is a great place to work**

Our employees enjoy a range of benefits including:

- salary packaging options that increase your take-home pay
- a comprehensive Health and Wellbeing program
- free flu vaccinations
- private health insurance at discounted rates
- health imaging services

Monash Health is the largest public health service in Victoria, employing more than 20,000 people who work across 40 locations delivering healthcare services through our five hospitals and our extensive network of rehabilitation, aged care, community health and mental health facilities.

We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and iCare values.

**How to Apply