Team Leader Technical Support Hosting

2 weeks ago


Parramatta, Australia NSW Department of Communities and Justice Full time

Division: Corporate Services- Location: Parramatta, NSW, AU, 2150- Req ID: 59901**Team Leader Technical Support Housing**
- **Location Parramatta CBD with access to hybrid work arrangements**:

- **Temporary full time for up to 12 months (35 hours per week)**:

- **Salary $116,211 pa - $128,061 pa. plus employer’s contribution to superannuation and annual leave.**:

- **Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport**

**Your role**

Manage a team of technical specialists responsible for the operational maintenance of the organisation’s ICT environment through the provision of technical support and advice to users across multiple locations, platforms and technologies.

**What you’ll do**
- Manage the consistent use of agreed tools and methods to address and resolve user identified problems in line with service level agreements
- Escalate performance issues with internal and/or external providers to minimise adverse impact of systems availability on business continuity

**What we’re looking for**
- Strong understanding of managing staff responsible for maintaining and configuring cloud environments specifically in Azure and AWS.
- High-level knowledge of SAN storage administration, including capacity planning, performance optimisation, and troubleshooting
- Skilled in managing teams, including performance evaluations, setting goals and objectives, and fostering a positive work environment
- Proactive in identifying areas for improvement in cloud operations, developing and implementing strategies to increase efficiency and reduce costs
- Communicates effectively with technical and non-technical stakeholders, providing regular updates and progress reports on cloud-related projects and initiatives.
- Experience developing and maintaining relationships with third-party vendors and service providers, ensuring that all service level agreements and contracts are met.
- Skills and experience necessary to manage the backup and restore team effectively, ensuring the protection of critical data across the organisation

Download the role description.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

**Applications close **Tuesday 18 April at 11:59pm AEST.

**Got a question?**

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

**Other Information**

A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Due to the Covid-19 Pandemic some interviews and assessments may be performed using alternative methods. For more information visit Our Process.


  • Host

    2 weeks ago


    Parramatta, Australia Al Aseel Restaurants Full time

    **Who we are?** The Al Aseel group continues to evolve and grow, with six Al Aseel restaurants Sydney-wide. We are pleased to announce the opening of a new venue in Parramatta. We will be bringing our culture, unwavering passion, commitment to excellence, and pioneering spirit that has made Al Aseel one of the fastest-growing Middle Eastern food groups in...


  • Parramatta, Australia Hunter and Barrel Full time

    **Hunter & Barrel Parramatta** is seeking **Wait Staff** and **Hosts/Reservations Agents** to join the team - **15-20 hours **available and **part time** award rates. **Weekend availability is needed.** **Benefits include**: - Employee discounts and daily staff meals - A training program dedicated to developing our team and giving you the best...

  • Hospitality Host

    2 weeks ago


    Parramatta, Australia Wenty Leagues Club Full time

    Looking for a career change? Seeking a flexible job with variety? We have multiple roles available in Food and Beverage, Gaming, Functions and events and Reception. Check out how these roles fit your lifestyle and goals. **Benefits we have on offer are**: - We pay above award rates. Our CLOSE shifts pay rates range from **$36/hr to $51/hr**: - Meal...


  • Parramatta, Australia Zest Care Full time

    Great Parramatta Location - Salary Packaging & Employee Assistance Program - Welcoming & Supportive Company **About Us** Zest Care (part of Independence Australia Group) exists to create positive experiences with our disability and family services clients, supporting them in the home and to access their community. We connect Support Workers to clients...


  • Parramatta, Australia Parramatta Leagues - Home of the Eels Full time

    **About us** Parramatta Leagues Club is one of Australia’s most iconic clubs in Western Sydney region. We are passionate about bringing together our community, supporting local causes and offering welcoming experiences for our members and community by delivering exceptional service. This is an exciting time to join our Club as we embark on the execution...


  • Parramatta, Australia Parramatta Leagues Club Full time

    **About us** Parramatta Leagues Club is one of Australia’s most iconic clubs in Western Sydney region. We are passionate about bringing together our community, supporting local causes and offering welcoming experiences for our members and community by delivering exceptional service. This is an exciting time to join our Club as we embark on the execution...


  • Parramatta Park, Queensland, Australia NSW Department of Communities and Justice Full time

    Join to apply for the Team Leader Commissioner Support role at NSW Department of Communities and Justice1 week ago Be among the first 25 applicantsJoin to apply for the Team Leader Commissioner Support role at NSW Department of Communities and JusticeGet AI-powered advice on this job and more exclusive features.Team Leader Commissioner SupportSuperior Courts...

  • Party Host

    2 weeks ago


    Parramatta, Australia Timezone Full time

    Who are we? Timezone is an energetic and upbeat entertainment destination where guests come for the excitement and our FunSquad stay for the FUN! Timezone is proudly a part of The Entertainment and Education Group (TEEG), one of the world’s LARGEST entertainment brands and includes our other brands Kingpin and Zone Bowling. Across Australia and NZ we have...

  • Host and Guide

    2 weeks ago


    Parramatta, Australia Parramatta City Council Full time

    Casual Opportunity for Story Teller, Tour Guide, Host, Speaker Opportunity to create community connection City of Parramatta is a progressive council with 260,000 residents: one community, proudly diverse. Parramatta is a vibrant city, with a growing developing business district with a thriving community of artists and creative industries, known for its...

  • Host and Guide

    7 days ago


    Parramatta, Australia Parramatta City Council Full time

    Casual Opportunity for Story Teller, Tour Guide, Host, Speaker - Opportunity to create community connection City of Parramatta is a progressive council with 260,000 residents: one community, proudly diverse. Parramatta is a vibrant city, with a growing developing business district with a thriving community of artists and creative industries, known for its...