Service Supervisor

4 days ago

Perth, Australia Hitachi Construction Machinery Full time

**About Us**

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.

**The Opportunity**

We currently have an exciting opportunity for a Senior Supervisor - Pilbara Support Team to join our team based in Perth (Forrestdale). Working Monday to Friday, this permanent role will allow you to access OEM training while you build a long term career in a global company. Reporting to the Pilbara Support Coordinator, you will work as part of a team and drive the reliability and availability of the mobile fleet across the region, while keeping an impeccable safety record. You will also:

- Partake in the coordination and supervision of the implementation of Hitachi projects, shut downs, planned maintenance and day to day activities of Hitachi Pilbara Support Technicians
- Provide customer service, dealing with Superintendent level (and others) requesting service assistance and schedule labour, arrange subcontractors, parts and assist with job package assembly accordingly
- Provide Supervision for onsite shuts / projects / annual leave and workshop supervision as required
- Support and coordination of tooling, parts and consumables for projects and site requirements
- Implement job package assembly and ensure all relevant pre work checks, paperwork and assessments are in place and completed before, during and after the job
- Develop and implement strategic plans to improve, performance, equipment reliability and lower maintenance costs

**To be successful in this role you will have**:

- Relevant Diesel or Mobile Plant Mechanic trade qualifications
- Previous experience in a Supervisory Role with front line operational staff, with an understanding labour recovery principles
- Working knowledge of planning and scheduling with the ability to deliver in tight time frames
- Demonstrated background experience with Hitachi mobile equipment will be highly regarded
- Good communication and customer service skills and the ability to build long term relationships
- Safety focus and abide by site safety processes

**Benefits**

Work with a global leader and make a big difference in a company that stands in its own right. We are offering:

- $$$ a competitive salary package + the potential to earn bi-annual bonuses
- Rewarding employee benefits on a range of goods and services with exclusive staff discounts
- Ongoing training and opportunities for upskilling with access to the latest technologies
- Supportive management who value your input in finding new and improved ways to achieving success
- Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work

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