Planning Officer

Role Purpose
The Planning Officer, Strategic Service Planning will undertake service design and planning activities to support the development of the Victorian public health system.
Reporting to the Manager, Strategic Service Planning, the Planning Officer will work collaboratively within an interdisciplinary team and across other organisational business units to translate system planning and design intent into feasible and viable geographic, clinical stream or infrastructure plans within the broader health care system.
The successful applicant will have a good understanding of the Victorian health system and the provision of health services; a positive track record in service planning and project management; the capacity to work flexibility as a member of a broader team; a demonstrated ability to turn policy and ideas into workable health service delivery solutions in a complex and sensitive government environment; and strong communication, coordination and interpersonal skills.
Are you
- Passionate about improving accessibility to health and social services in growth areas across Victoria?
- Able to work collaboratively with diverse stakeholders to deliver and build shared commitment?
- Naturally inquisitive and able to work independently to investigate complex problems and explore a range of alternative solutions?

Knowledge and skills
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- Project management: produces project plans where objectives are clearly defined and action steps for achieving them are clearly specified; regularly communicates with and supports project team members; ensures project objectives are met by anticipating and managing potential and emerging issues.
- Problem solving: seeks all relevant information for problem solving; investigates and probes for the facts; liaises with stakeholders; analyses issues from different perspectives and draws sound inferences from information available; identifies and proposes workable solutions to problems.
- Systems thinking: diagnoses trends, obstacles and opportunities in the internal and external environment; understands the linkages between natural systems and communities to inform policy; conceptualises and defines the systems working within the organisation.
- Planning and organising: identifies processes, tasks and resources required to achieve a goal; identifies more and less critical activities and operates accordingly, reviewing and adjusting as required; develops and implements systems and procedures to guide work and track progress; recognises barriers and finds effective ways to deal with them.
- Self-management: plans and prioritises work to ensure outcomes are achieved, resists the temptation to react immediately without taking time to think things through, seeks advice when required, uses strengths to contribute constructively and consciously manages the impact of own weaknesses, anticipates own reactions to situations and prepares accordingly.

Personal qualities
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- Flexibility: adaptable; open to new ideas; accepts changed priorities without undue discomfort; recognises the merits of different options and acts accordingly.
- Relationship building: establishes and maintains relationships with people at all levels; promotes harmony and consensus through diplomatic handling of disagreements; forges useful partnerships with people across business areas, functions and organisation; builds trust through consistent actions, values and communication; minimises surprises.
- Emotional intelligence: detects underlying concerns, interests or emotions that lie behind what is being said and done. Presents as genuine and sincere when dealing with others. Projects an objective view of another's position. Uses understanding of individuals to get the best outcome for the person and the organization.
- Teamwork: cooperates and works well with others in pursuit of team goals, collaborates and shares information, shows consideration, concern and respect for others feelings and ideas, accommodates and works well with the different working styles of others, encourages resolution of conflict within the group.
- Initiative and accountability: proactive and self-starting; seizes opportunities and acts upon them; takes responsibility for own actions.
- Resilience: perseveres to achieve goals, even in the face of obstacles; copes effectively with setbacks and disappointments; remains calm and in control under pressure; accepts constructive criticism in an objective manner, without becoming defensive.

**Qualifications**:

- A tertiary qualification in health administration, clinical service delivery, health policy or other relevant qualification would be desirable.

Specialist expertise
- Experience working with acute, ambulatory and/or community health sectors is desirable.
- Experience in using data to understand service demand and inform strategic investment decisions is desirable.
- Knowledge of health systems and strategic planning would be an advantage.

Mandatory Vaccination Policy

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