Delivery Support Officer

2 weeks ago

Greystanes, Australia Zinfra Full time

**About Us**

Zinfra is a leading infrastructure services provider committed to delivering exceptional solutions in the energy, utilities, and infrastructure sectors. We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our over 2000 team members across the East Coast, consistently strive to exceed our client’s expectations and make a difference in the communities we serve.

**About the role**

In this role you will be providing critical customer focused administration and scheduling support for the Zinfra Gas Services Business to both internal and external customers. This includes allocation and dispatching of workflow such as Corrective Maintenance, Emergency Response and Construction activities to Zinfra Service Providers.

This opportunity is available for 6 months on a fixed-term contract due to a secondment.

You will be based at our **Greystanes** office 3 days per week and **working from home 2 days per week.**

The role operates on a rotating roster, 7.6 hour day working between 7 am - 5 pm.

**Key Responsibilities include**
- Dial Before You Dig maps as required
- Customer enquiries and complaints handling
- Data entry and maintaining registers
- Running weekly backlog reports and assisting Field Officers with general clerical / admin support

**About You**
- Customer Service experience
- SAP experience
- Highly developed skills in Microsoft Excel, Word and Outlook
- Upvise experience (advantageous)

**Why you should come and work for us**

We are a champion of equal opportunity employment and have committed to targets for gender equity and first nations representation in our workforce. We want you to come as you are by promoting an inclusive culture, both within our organisation and throughout the communities we interact with.

Our people are our energy source and we offer meaningful benefits and rewards that work for you. We offer the opportunity for potential long term career growth as part of our talent development and succession planning process.

Join our team and make a meaningful impact toward Australia’s “Net Zero” targets through the delivery of critical infrastructure projects and be a part of our journey to shape the future of the energy and utilities industry.

**Recruitment Process**

During our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical, reference checks and a national police check.

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