Customer Service Assistant

2 days ago

Moonee Ponds, Australia Cash Converters Full time

Ongoing training, development & support - Team bonuses and reward & recognition for all - Opportunity to progress within the business - Generous staff discounts **What's In It For You?** Being a "Cashie" will give you unlimited career development opportunities in store and in our Head Office. We offer an extensive in store, online and office training program for every employee, from Retail Assistant, Personal Finance Operator, Buys & Loans Operator to Department Managers and Manager In Training. Enjoy a rewarding workday that is full of fun, where no two days are the same. Benefit from both the Values Awards and a structured bonus system to recognize and reward outstanding performance. Gain access to a generous staff purchase discount and Employee Assistance Program **About Us** So, who are we? Cash Converters (or Cashies as we like to call ourselves), is a business that is genuine, interesting and above all - real. Our customers are real people and so are we. We’ve come a long way since our humble beginning as a burgeoning WA pawnbroking business to be the ASX listed organisation we are today. And through it all there’s one thing that hasn’t changed - our passion and commitment to see what’s possible for our customers and our staff. If you want to be a part of a company that recognises and rewards dedicated and results driven individuals and teams whilst making a real difference, Cashies is the employer for you **What do we have in store for you?** If you’re passionate about Tech, we have it in store for you. If you’re passionate about Jewellery, we have it in store for you. If you’re passionate about Gaming, we have it in store for you and a lot more. **About the role** As a Personal Finance Operator at Cash Converters, you will work in a down to earth environment surrounded by awesome colleagues that are passionate about exceeding customer expectations. Bring your unique self to the buys room and put your personal passions into practice as you work your magic on our equally diverse and loyal customer base to achieve a win-win outcome for us and the customer. **We are an interesting business looking for unique people who want to make a real difference in people’s lives. You will make a difference by**: - Genuinely caring about our customers and making their day (and encourage them to return of course) - Building lasting relationships with our customers by actively listening to and understanding their needs. - Building relationships with people around you and projecting positivity into every interaction. - Achieving and then smashing targets (yours and your teams) - Being a proactive, collaborative colleague **To smash it out of the park you’re going to need**: - Passion to deliver customer’s an exceptional instore experience - Achieving and then smashing targets (yours and your teams) - Being a proactive, collaborative colleague - To be a problem solver that can think on your feet and outside the box - A willingness to learn about the many different types of items that come through our doors - An open and nonjudgmental approach when meeting our diverse customer needs. **Kick start your career today** **APPLY NOW** **No recruitment agencies please

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