Retail Customer Service Officer

9 hours ago

Hobart, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**

**_ Our casual team members will be allocated shifts at multiple Post Offices within a geographical location, a willingness to work at multiple locations with a variety of start and finish times across our operational hours of Monday - Saturday is a requirement of this position_**
- Work locations include: Huonville, Kingston, Sandy Bay, Hobart GPO, North Hobart, Moonah, Glenorchy, Rosny Park, Sorell, New Norfolk and Hobart Business Hub
- Extensive, supportive training is provided in our Post Office on commencement in the role from Monday - Friday only, full time for initial 4 weeks)
- Casual shifts will be offered between Monday to Saturday 8:45am - 5:15pm (after training is complete)

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Customer Service Officer

    2 days ago

    Hobart, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    1 week ago

    Hobart, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    4 weeks ago

    City of Hobart, Australia Australia Post Full time

    Description & Requirements Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. About the opportunity As our...

  • Retail Supervisor

    6 days ago

    Hobart, Tasmania, Australia Super Retail Group Full time $60,000 - $90,000 per year

    Who are we?Macpac is New Zealand's original outdoor brand. We've made it our business to show people that life is better when you're outside.Today, we are happy when we're helping people push their boundaries. We're a socially conscious business, and we operate in a way that is both ethical and sustainable.As a leader in the outdoor retail space, we have a...

  • Customer Service Officer

    6 days ago

    Hobart, Australia HAYS Full time

    Temporary assignment, with full-time hours and an hourly rate of $40 plus Super. **Your new company** Hays Office Support are currently seeking a Customer Service Officer for a well-known Tasmanian organisation. This is an exciting opportunity to join their team & assist with customer service requirements at the front desk. The role will require full-time...

  • Customer Service Officer

    1 week ago

    Hobart, Australia Nepean Building and Infrastructure Full time

    **About Us** At NEPEAN we are proud to be Australia’s leading privately owned engineering, mining services and industrial manufacturing organisation. We have unique capabilities to deliver high value, innovative and sustainable solutions for the world’s leading mining, construction, and transport companies. Over the last 40 years, hard work, technical...

  • Customer Service Officer

    1 week ago

    Hobart, Australia AMA Group Non-Drive Full time

    Hobart location. Great team culture - Join a large team with a family feel for the long term. - Permanent position. Monday to Friday - get your weekends back! At Wells Bodyworks & Towing we are a busy workshop conveniently located in central Hobart. We complete a variety of light and heavy repairs. Our skilled and enthusiastic team of 28 are driven to...

  • Telstra Retail: Part Time Customer Service

    2 weeks ago

    Hobart, Australia Telstra Full time

    **Employment Type **:Permanent **Closing Date **:5 Dec 2024 11:59pm **Job Title **:Telstra Retail: Part Time Customer Service & Sales Consultant HOBART **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer...

  • Customer Service and Support Officer

    8 hours ago

    Hobart, Australia HAYS Full time

    Full time temporary contract Customer Service and Support Officer role based in the Hobart CBD. **Your new company** Based in the Hobart CBD, this position sits within the Tasmanian Foreign Affairs and Trade Sector and is an opportunity to join the Hobart team. Their responsibilities promote and protect Australia’s international interests to support our...

  • Yd. - Retail Sales Assistant, Hobart Tas

    2 weeks ago

    Hobart, Australia Retail Apparel Group Full time

    Come work at yd. Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor. **Our philosophy is pretty simple**: we believe every night should end with...