Social Services Program and Practice Administrator

**Introduction**:
Join Us and Make a Difference to the Community

CatholicCare Social Services Hunter-Manning is a not-for-profit organisation and an agency of the Catholic Diocese of Maitland-Newcastle. We offer whole-of-community support and empowerment options to those in need regardless of religion, age, gender, physical and intellectual capacity, or ethnicity.

We work together with local communities to build a stronger, fairer, and kinder society that values children, young people, families and individuals.

**Description**:
The Opportunity

CatholicCare are currently seeking a Social Service Programs and Practice Administrator. This is a Permanent Full Time position and you will based at our Mayfield Office.

About the Role

You will work closely with the Senior Practice Manager in the conduct of administrative and day-to-day tasks required to deliver NSW Department of Communities and Justice (DCJ) Funded Programs, by CatholicCare.

**Key Task**:

- Provides support to the Senior Practice Manager in their engagements with external partners and stakeholders
- Interface with the direct reports of the Senior Practice Manger to ensure business continuity and the completion of operational and contracting requirements
- Develop, implement and maintain effective office systems and procedures to promote efficient and effective service delivery across multiple programs and geographical areas
- Ensure program service delivery aligns with the Mission, Vision and Values of CatholicCare, the legislative, operations and contracting obligations of DCJ and the Child Safe and Standards for Permanent Care of the Office of the NSW Children’s Guardian.

**Skills and Experiences**:
Experience/Criteria
- Previous experience in an administrative role in a social service, public service environment with a sound working knowledge of the legislation, policies, and standards relevant to NSW child protection system, early intervention programs, statutory out of home care and child safe organisations.
- Proven high level of self-motivation and ability to work autonomously and within a team environment to achieve operational outcomes in a timely and efficient manner with mínimal supervision and direction.
- A high level of integrity and professional standards with a proven commitment to confidentiality, discretion, and ethical practice at all times.
- Sound ability to source, collate, prepare and format information with excellent attention to detail and proof-reading skills, including high level written correspondence and reports, outcomes and executive summaries and financial management related activities.
- Demonstrated understanding of working with people from disadvantages and vulnerable backgrounds including First Nation People and those from a CALD background.

**Qualifications**:

- Tertiary qualification in Business Services/Administration or equivalent.
- Working With Children Check (WWCC).
- National Police Check.
- Diploma of Leadership and Management (Desirable)

To Apply

Please provide a current copy of your Resume and a Cover Letter which addresses the two criterion points below:

- Why you want this role and how it aligns with your career goals.
- Your qualifications and experience in a similar position.

Additional Information

CatholicCare Social Services Hunter-Manning is a child safe organisation, committed to the protection of children and has zero-tolerance of any abuse of children. All employees are required to undergo a National Police Check, retain a valid Working with Children Check where necessary and comply with our Child Safeguarding Policy and Code of Conduct.

Positions identified as child related employment at the CatholicCatholic must have a valid Working With Children Check. For more information, please visit the NSW Office of Children’s Guardian.

This position has been determined as child related and a current Working With Children Check for paid employment is required. Applicants must be able to demonstrate an understanding of appropriate behaviours when engaging with children.

Covid-19
The safety and welfare of our staff, volunteers and community in which we work is paramount for CatholicCare. We recognise that being fully vaccinated is one of the best ways we can protect ourselves and the community against COVID-19. In keeping with our purpose of a stronger, fairer, and kinder society for our community, all employees of CatholicCare must have received at least two doses of a recognised COVID-19 vaccine before commencing employment. CatholicCare is committed to meeting our obligations under our funding agreements and public health orders and appreciate your understanding of our approach to protecting all staff, volunteers and the vulnerable within our community.