Human Resources Officer National Convention Centre

We are looking for a Human Resources Officer to join our team. The role supports both the Crowne Plaza Hotel and the National Convention Centre Canberra.

We offer a flexible work environment and are open to filling this role as either full time or part time.

This is a fixed term 12-month position to cover maternity leave.

Every day is different at IHG, but you’ll mostly be:

- Empowering our colleagues through our IHG HR initiatives
- Promoting a positive team culture ensuring our colleagues deliver a unique guest experience
- Deliver Human Resource generalist advice
- Support the HR Manager in providing coaching and advice for performance management, industrial relations and hotel policy
- Supporting Responsible Business initiatives, including the Work, Health and Safety Committee
- Timely and accurate planning, recording and tracking of activities across the colleague life cycle
- Managing the HR administration tasks, including contracting, systems set up, and updating colleague files
- Creating programmes to foster a positive work environment for every single employee

What We need from you:

- Experience in Human Resources, or a management role within a hotel
- Knowledge of Modern Awards, an understanding of the Hospitality Industry General Award preferable
- Ability to manage multiple tasks and conflicting deadlines, demonstrating accuracy in all work
- Proven ability to flex and adapt to varying situations, problem solving
- Strong administrative skills

We are looking for someone who recognises that culture is key - with the drive to create an enabling and empowering environment that brings the best out of our team. And delivers truly memorable experiences to our guests as a result.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including:

- Benefits including paid birthday leave, accommodation and food & beverage discounts
- Proactive health days and flexible work options.
- Your career journey will be supported through our lifelong development program
- IHG Career Milestone celebrations
- Transfer of entitlements as you move and grow with IHG.
- Access to our discount retail platform that makes your pay for even further

We are proud to be IHG and we know you will be too.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.