Chief of Staff

As Chief of Staff you’ll report into the CEO and work directly with the ExCo to help deliver the growth agenda of ING Australia as we embark on a refreshed strategy. Operating as essentially the Business Manager to the CEO you’ll play a pivotal role in decision making and faster, more effective execution to the growth initiatives and governance activities across the bank.

This role will be widely varied in the day-to-day responsibilities so requires someone who is an excellent operator with the ability to pivot and reprioritize based on the needs of the business. You’ll be responsible for drawing up, implementing, and monitoring internal business processes and acting as a linking pin for business units bank wide, to enable effective and efficient operation of all activities across ING Australia. Working closely with a wide range of stakeholders across the three lines of defence; governance, regulatory compliance and overall business strategy will be key to your day as well as a genuine interest in our people and our customers.

**What **you’ll** do**
- Supporting the ExCo in a cadence that supports the attainment of both immediate targets and delivery of the long term strategic agenda.
- Working with Finance and other Business Managers to ensure commercial focus is aligned with customer focus, business drivers, financial results, developments and forecasts. Having the knowledge and confidence to highlight risks and opportunities as they arise.
- Ensuring the CEO and EXCO have the necessary information and awareness to respond effectively to stakeholder issues both internal and external.
- Anticipating and identifying issues for discussion and advise the CEO prior to meetings and presentations.
- Working closely with others to ensure the CEO is constantly connecting with the team in a variety of active, visible and meaningful ways, engaging in two-way communication.

**What **we’re** looking for**
- Knowledge of ING’s businesses and organisational structure.
- A genuine interest in our people and our customers is essential.
- Strong organisational and time management skills with a keen eye for details.
- You’ll hold confidential information in the highest regard and respect that this role will have access to information and insights that require confidentiality.
- Solid understanding of the banking market in Australia - challenges, trends, competitive & regulatory environment.

**What’s** in it for **you**
- **
Drop everything and learn with over 16,000 professional and personal development courses to choose from**
- ** An **additional** Rest Day to support your wellbeing**
- ** An **IMPACT day** to volunteer on **a**n approved sustainability activity**

About Us

At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive - it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

**Need more?