Medical Receptionist

_**About our Clinic(s)**:_

Complete Care Health is a multidisciplinary practice offering Chiropractic Physiotherapy and Remedial Massage across four clinics, in Maddington and Osborne Park.
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We are looking for Receptionist with experience atleast 1 year in Health care environment to fill a part time position 15-20hours per week, with potential for more hours. The position will be mainly based between our Maddington & Osborne Park clinic and Wembley clinic, with occasional relief required at the other clinic. Reception shifts will be required to do some afternoons and weekends.

**Key Reception Duties**
- Scheduling patient appointments and diary management for all clinics, using Cliniko.
- Greeting and registering patients.
- General administrative duties & light cleaning.
- Generating patient accounts and invoices.
- Processing EFT payments and Medical fund rebates through Hicaps machine
- End of day payment reconciliation using HICAPS & Cliniko.
- Assisting Practitioners where practical to ensure smooth running of clinic.
- Data entry of patient information.
- Answering phone enquiries for all four clinics.
- Liaise with GP’s and other entities to follow up referrals, reports, insurance details for patient.
- Completing banking deposit.
- Assisting with Stock control and stock take if needed.
- Social Media (Facebook content creation and updates) understanding is bonus.

**Required Skills**:

- Prior reception/ admin experience, medical setting preferred.
- Excellent time management and the ability to multi-task accordingly.
- Immaculate, professional grooming and presentation.
- High levels of self-management and organisational skills.
- Great interpersonal skills and ability to communicate well with all stakeholders.
- Excellent written and verbal communication
- A flexible approach to changing priorities and parameters
- Ability to work autonomously as well as within a tea

**Desirable Skills**
- Knowledge of cliniko and Hicaps advantageous but not necessary.
- Social Media (Facebook content creation and updates) understanding is bonus.

**Remuneration**: Will depend on level of experience

**Job Types**: Full-time, Part-time

Pay: $24.50 - $28.00 per hour

Schedule:

- 8 hour shift
- Afternoon shift
- Morning shift
- Shift work
- Weekend availability

**Experience**:

- Medical receptionist: 1 year (preferred)

Licence/Certification:

- Full Driver Licence (preferred)

Work Location: In person

Expected Start Date: 15/05/2025