Client Specialist Officer. Permanent Full Time

2 days ago

Gold Coast, Australia Life Without Barriers Full time

**Job no**: 505444
**Employment type**: Full Time
**Location**: Gold Coast
**Categories**: Aged Care

**About the Organisation**

Enhance the lives of older Australians by joining the Life Without Barriers team. Guided by every client’s individual needs and interests, our personalised in-home Aged Care services focus on empowering every person to maintain their home comforts, health, and connections within their community.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

**About the Role**

This is a permanent full time position that can be based anywhere within our national footprint with flexible hybrid work from home arrangements. Our Client Engagement line is open between 8am to 6pm (AEST) however there may be a need to work between the hours of 6:30am to 6pm (AEST) on a rotating basis.

**Key Responsibilities**
- Escalate or triage calls to the relevant person as appropriate
- Log all calls and queries for record keeping and analysis purposes
- Receive client referral requests and ensure necessary documentation is completed
- Assist with completion of program specific documentation for service delivery and allocation
- Ensure client database in up to date with information received
- Provide administrative support to the team as required

**Skills & Experience**
- Previous customer service experience within a contact centre or call centre
- Relationships focused with strong interpersonal skills
- Ability to handle a high volume of queries including complaints
- Strong verbal communication to support our aged care clients over the phone
- Experience within aged care or community services will be highly regarded

**Benefits**
- Do work that matters and have a positive impact on the lives of vulnerable people
- Up to $15,900 of your annual salary tax free through Salary Packaging
- Monthly rostered days off
- Flexible working arrangements, including work from home
- Join an organisation that champions diversity, inclusivity and equality
- Access to Fitness Passport

**How to Apply**

**Applications close at midnight on Wednesday the 6**th** of August**

**Advertised**: 28 Jul 2025 E. Australia Standard Time
**Applications close**: 06 Aug 2025 23:55 E. Australia Standard Time

  • Mst Clinical Supervisor. Permanent Full Time

    7 hours ago

    Gold Coast, Australia Life Without Barriers Full time

    **Job no**: 505607 **Employment type**: Full Time **Location**: Gold Coast **Categories**: Child, Youth & Family **About the Organisation** Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With...

  • Family Systems Clinician

    7 hours ago

    Gold Coast, Australia Life Without Barriers Full time

    **Job no**: 505611 **Employment type**: Full Time **Location**: Gold Coast **Categories**: Child, Youth & Family - **Multiple roles available** - **Small, focused caseload (4-6 families)** - intensive work with real impact - **Structured MST training & clinical supervision** - ongoing career development and growth - **Work from home flexibility** - balance...

  • Client Care Consultant

    2 weeks ago

    Gold Coast, Australia Hudson Australia Full time

    **About the role**: - 5 openings - Permanent position with immediate start - Brisbane or Broadbeach locations (office-based position) - Full Time Monday to Friday (8am - 4pm or 9am - 5pm, with one day requirement to do closing business time 11am - 7pm) or PT (minimum 25h/week - afternoon/closing business shifts). - Salary: $55 - 60k per annum + Super **Key...

  • CLIENT SERVICES OFFICER

    2 weeks ago

    Gold Coast, Queensland, Australia Cdmguru Full time $60,000 - $80,000 per year

    CLIENT SERVICES OFFICER -  Northern, Southern & Central Gold Coast – CA FIRM (Job ID 735) Looking for a 9-day fortnight and real flexibility at work? Seeking a workplace that rewards you with bonuses and celebrates team wins? Want to make an impact where your admin and client skills truly matter? Our client, a well-established multi-office accounting...

  • Client Support Officer

    2 days ago

    Gold Coast, Australia The MBA Partnership Full time

    The MBA Partnership is one of the largest Professional Services firms on the Gold Coast with 3 locations in South East Queensland. We are obsessed with looking after our people and love providing our valued clients next level, personalised service as well as recognising the ones who make the magic happen! We’re proud of our vibrant, inclusive culture and...

  • Youth Work Coordinator. Full Time

    2 days ago

    Gold Coast, Australia Life Without Barriers Full time

    **Job no**: 505835 **Employment type**: Full Time **Location**: Gold Coast **Categories**: Child, Youth & Family - **Monthly RDO**: - **Up to $15,900 annual salary sacrifice**: - **$2600 annual meal & entertainment card**: - **Work for one of Australia's largest social purpose organisations** **About the Organisation** Every day, Life Without Barriers...

  • Client Services Officer

    6 days ago

    Gold Coast, Australia HAYS Full time

    Exciting opportunity to join a well-respected Public Practice Accounting firm with a positive work culture **Your new company** Our client is a Public Practice Accounting firm that pride themselves on providing quality services to all their clients. A need has arisen for an experienced full-time Client Services Officer to jump into the role with a can-do...

  • Permanent Part Time Educator-pimpama Qld

    2 weeks ago

    Gold Coast, Australia Camp Australia Full time

    Educators are the centre of our business, you will be actively engaged in guiding children's growth for those who enjoy our before and after-school care and vacation care for children in the school we partner helping each child, meeting them where they are at in their development. We are continually improving the quality of our Service Delivery as we strive...

  • Client Service Officer

    7 hours ago

    Gold Coast, Australia Class Super Full time

    HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast. At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red...

  • Part Time Accounts Officer

    6 days ago

    Gold Coast, Australia HAYS Full time

    A PART TIME Accounts Officer is needed to support the team in a busy construction company in Northern GC! **Your new company** Our client has been operating for 25 years and has become a building and construction industry leader committed to provide excellence for their clients, extraordinary customer service, and exceptional ethical standards across...