Field Officer

**Permanent full-time opportunity within a supportive team**:

- ** Opportunity to base yourself from home and service an area from North Brisbane to the Sunshine Coast.**:

- **Enjoy salary packaging benefits plus company vehicle**

**About Us**

Community Solutions Group makes a difference in people’s lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the wellbeing and independence of individuals, families and communities across Queensland, Victoria and New South Wales.

**About the Role**

The primary purpose of this position is for the Field Officer to offer support and guidance to apprentice & trainees, assisting with the completion of their training as well as improve the retention and completion rates.

We will provide you with everything you need to do your job successfully including a vehicle, laptop and mobile phone. Being out on the road visiting host employers and apprentices/trainees will be part of your everyday so if you're a true people person and you enjoy connecting and engaging with local business and apprentices then this is a fantastic opportunity

Other duties will include:

- Building and managing a caseload of apprentices and trainees
- Establishing networks with key industry groups, local businesses, state and local government organisations, schools, job networks and RTO providers
- Contributing to the establishment of procedures, processes and activities that ensure the efficient operation of field services in the GTO
- Completing all documentation relating to host business vacancies, requesting quotes, contracts etc
- Performance Management of apprentices and trainees

**About you**

You will be integral in growing the GTO apprentice and trainees caseload in Brisbane North and be flexible in traveling between the Southern Sunshine Coast and Brisbane North area.

You will also have proven experience in providing exceptional customer service and bring confidence to communicate effectively with internal and external stakeholders. Coming from an Employment Services, Labour Hire, Human Resources, Trade, Sales or similar environment would be preferable but not essential.

**What you will bring**:

- A business mindset and a customer service focus
- Confident communication skills and the ability to change your communication style to suit your audience
- Excellent time management, prioritisation and organisation skills
- A positive attitude, eagerness to learn and willingness to adapt
- Strong administrative, compliance capabilities and IT skills

**Additional requirements**:

- Right to Work in Australia i.e. Australian/NZ Citizen, Permanent Resident or visa with permanent work rights
- A current Working with Children Check/Blue Card or the willingness to gain one prior to successful commencement
- A current and valid Driver’s Licence
- Willingness to undertake a "Fit2Work" Police Check

**Benefits and Perks**
- Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses.
- Discounts on Corporate Private Health Insurances, Fitness Facilities, Select Kia Vehicles, and appliances.
- Supportive Induction and Learning Opportunities
- Employee Assistance Program.
- Reward and Recognition Program.

**_Community Solutions Group _**_is part of _**_Endeavour Foundation_**_, one of Australia’s largest employers of people living with disability where being inclusive and diverse is not just an aspiration, it is who we are Fostering a diverse and inclusive culture is at the heart of everything we do and getting it right goes hand in hand with living our organisational values and our purpose of making possibilities a reality._