Banking Customer Service

2 weeks ago

Sydney Central Business District, Australia HAYS Full time

Customer service role for one of Australia's beloved Banks, ability to work from home 2 days a week

**Your new company**

Working for one of Australia's most beloved banks, who look at their service, products, and digital capabilities in an agile and collaborative way. They put the financial needs of their members at the forefront of what they do. Based out of head-offices in the Sydney CBD, you will be joining an energetic customer service team who are both collegiate, supportive and bring fun and excitement to the workplace

**Your new role**

In your new role, you will take inbound calls from members on a broad range of everyday banking enquiries. You will leave a lasting impression on our members by providing friendly, personal, and efficient service. You will do your best to resolve all enquiries on the first call and furthermore you will achieve this by building and maintaining an extensive knowledge of our products and processes. As the first point of contact, you will be responsible for assisting and educating members through:

- Utilising our systems to navigate membership details.
- Providing quality information about our products and services
- Responding to enquiries via the member’s preferred channel of choice.

**What you'll need to succeed**
- Passion to provide a superior end to end member experience.
- Willingness to learn & develop your selling skills.
- Demonstrated ability to achieve KPI's.
- Outstanding communication with a ‘member first’ approach
- 1 year experience in a contact centre environment is preferable

**What you'll get in return**
- A perm full time position that can start ASAP.
- Fantastic training provided, perfect entry into banking.
- A supportive environment that genuinely cares. In this role you’re not just ‘another number’ very family-feel environment
- CBD location with future flex policy for WFH

**What you need to do now**

2796781

  • Customer Service Advisor

    2 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    Join a renowned Fintech Bank where your career has no boundaries! Temp to perm, Hybrid, $32.69 p/h + super **Your new company** Join a well established Fintech bank where your career has no boundaries! This is a company who are widely known for innovation and disrupting the Financial Services industry. This is your chance to embark on a career at a company...

  • Personal Banking

    22 hours ago

    Sydney, Australia Westpac Banking Corporation Full time

    Personal Banking & Customer Service Advisors - South West Sydney Region - **Part-time permanent positions available and upcoming**: - **Branches include but are not limited to Revesby, Ingleburn, Liverpool, Cabramatta and Bankstown**: - **30-35.5 hours per week****: - must be available to work Saturdays** **Positions available**:Personal Banking Advisors...

  • Customer Service Advisor

    2 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    Join a well established banking company where your career has no boundaries! **Your new company** Join a well established banking company where your career has no boundaries! This is a company who are widely known for innovation and disrupting the Financial Services industry. This is your chance to embark on a career at a company that lead the way in the...

  • Customer Service Advisor

    1 week ago

    Sydney Central Business District, Australia HAYS Full time

    Customer service opportunity at diverse and inclusive bank! **Your new company** Ubank is Australia’s first homegrown digital bank and has been supporting everyday Australians since 2008. They are currently experiencing rapid growth and are now looking to welcome energetic, dynamic professionals who have a strong passion for providing exceptional...

  • Customer Service Advisor

    2 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    **Your new company** Join a well established forward thinking Fintech Ubank. This is a company who are widely known for innovation and disrupting the Financial Services industry. Located in the heart of the CBD within the interaction hub, on any given day you will handle interactions from Ubank customers regarding their account and help them move across to a...

  • Customer Service Advisor

    2 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    Customer service advisor role with leading FinTech Bank, temp to perm opportunity, $32.69 p/h + super, hybrid **Your new company** *** Join a well established forward thinking Fintech Ubank. This is a company who are widely known for innovation and disrupting the Financial Services industry. Located in the heart of the CBD within the interaction hub, on any...

  • Specialised Banking Manager, Transaction Banking

    1 week ago

    Sydney Central Business District, Australia NAB - National Australia Bank Full time

    **Work type**: Fixed term Full time **Region**: NSW- Sydney CBD - **Join a highly engaged, customer focussed team**: - **Passionate about business development & cashflow solutions?**: - **Support our customers across Government, Education & Community Portfolio**: - **6 month Fixed Term Opportunity** **It’s more than a career at NAB. It’s about more...

  • Customer Service Advisor

    1 week ago

    Sydney Central Business District, Australia HAYS Full time

    Join a well established forward thinking Fintech in the heart of the CBD where your career has no boundaries **Your new company** Join a well-established Fintech where your career has no boundaries! This is a company who are widely known for innovation and disrupting the Financial Services industry. This is your chance to embark on a career at a company...

  • Customer Service and Collections Officer

    1 week ago

    Sydney Central Business District, Australia HAYS Full time

    Fantastic opportunity to develop your career with a big 4 bank. Temp to perm. $34.33. **Your new company** Working for a Big4Bank who prides themselves on diversity and inclusion, you will be joining a supportive and progressive team who have the customer at the heart of everything they do. With the backing of a Big4 - you will have ample opportunity to...

  • Customer Service Advisor and Personal Banking Advisors

    2 weeks ago

    Sydney, Australia Westpac Banking Corporation Full time

    Customer Service Advisor and Personal Banking Advisors - **Join the Westpac and St George team of dedicated bankers!**: - **Recruiting for current & upcoming full time opportunities across the Sydney CBD Region**: - **Current opportunities include George St, Town Hall and Haymarket branches** **How will I help?** We believe we can help all our customers...