Business Services Workflow Administrator

2 weeks ago

Brisbane, Australia MinterEllison Full time

**Location**: Brisbane

**Contract Type**: Permanent

MinterEllison is one of Australia’s largest law firms, with nearly 200 years of business history. We're known for our legal and consulting expertise - and for our inclusive and authentic character.

Our purpose is to create sustainable value with our clients, people and communities. That means we have a proud history of providing excellence to clients, nurturing our people and giving back to the communities in which we live and work.

We value excellence, curiosity and collaboration. Clients rely on us for our responsive, commercial approach. Our clients include government departments and agencies, private and publicly listed companies, and small and large businesses in Australia and overseas.

**Your role**
- Coordinating work such as: document production (printing, scanning, copying, binding etc.), mail and couriers, while ensuring requests are completed in an accurate and timely manner.
- Entry and administration of disbursements, processing invoices, reporting, and coordinating the purchase of stationery/printing materials.
- Coordinating the day-to-day workflow while prioritising service resources for key clients and acting as the escalation point for issues.
- Ensuring service requests have clear instructions and deadlines; seeking clarification when needed.
- Take a "hands-on" approach in assisting the team if required
- Training new staff members, ensuring staff follow procedures, and identifying and implementing process improvements.
- Supporting the team leader and operations manager with ongoing projects relating to business services tasks when required.

**What you need**

We welcome applicants who have:

- At least 2 years of experience working in a similar role or senior administration role, ideally within a legal or professional services environment.
- Excellent time management, ability to manage multiple competing priorities and multitask at times under pressure
- Strong organisational skills and attention to detail
- Ability to quickly develop strong relationships with team members and key stakeholders, and establish credibility and rapport
- Ability to adapt and be flexible to meet changing requirements and needs
- Solutions-focussed and confident to use initiative to make decisions
- Strong skills in influencing, negotiation, and delegation

**Why MinterEllison**

We offer flexible working options to encourage balance, wellbeing and support for sustainable ways of working and a range of social, financial and health benefits, including free gym membership - all with no minimum tenure.

**How to apply

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