
Customer Service Officer
3 hours ago
**About the Role**
As a Customer Service Officer at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund Your personal touch will help guide our members in making informed healthcare choices.
This Full-time position is based in our HCF Joondalup Branch.
**Responsibilities**
- Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products. This may also include opportunities to broaden your business development skills outside of the HCF branch and in your local community.
- Ensure resolutions to our members’ problems that go beyond expectations.
- Maintain the accuracy of our membership information in accordance with organisational policies and procedures.
**About you**
- Possess a keen drive to make a difference in members' lives, with experience in needs-based selling being highly desirable.
- Proven background in customer service environments, with the ability to build rapport quickly and confidently.
- Quick to grasp complex computer systems.
- Thrives in a collaborative team environment.
- Adaptable to evolving work practices and needs.
**Culture & Benefits**
- Purpose-Driven Passion_ - We are united by a common purpose - to make healthcare affordable, understandable, high quality and member-centric.
- Wellness and Work-Life Balance - _We’ll equip you with the necessary skills and tools to support your personal well-being journey, ensuring you perform at your best. Our offerings include:
- **50% subsidy on HCF Hospital and/or Extras Cover**.
- **18 Weeks of Parental Leave** for all new parents
- **Mental Health & Wellbeing Programs**, including workshops, fitness classes, flu vaccinations, skin checks and more
- **Discounts on HCF’s entire suite of products**, including Life, Pet and Travel Insurance, as well as Fitness First gyms and on our Eyecare products.
- Collaboration and Inclusivity - _We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education, and socio-economic status.
- Continuous Learning and Growth - _We believe in lifelong learning. Our organization provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage growth and curiosity.
**Next Steps
-
Customer Service Officer
2 weeks ago
Joondalup, Australia Lendlease Full timeLendlease is a globally integrated real estate group with core expertise in shaping cities and creating strong and connected communities. Our purpose is to create places where communities thrive not only for our clients, but importantly for our employees. Based at Lakeside Joondalup Shopping City in Joondalup, we are looking for a Customer Service Officer...
-
Customer Service Officer
6 days ago
Joondalup, Australia Lendlease Full timeLendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends and alternate Thursday nights. Additional shifts during the week will...
-
Customer Service Officer
3 hours ago
Joondalup, Australia Lendlease Full timeStart date: ASAP - Causal role- Work alternative weekends- $25.68 per hour Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate...
-
Customer Service Officer
4 days ago
Joondalup, Australia Workskil Australia Ltd Full time**About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a part time, ongoing basis...
-
Retail Customer Service Officer
1 week ago
Joondalup, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Retail Customer Service Officer
7 days ago
Joondalup, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Customer Service Ambassador
1 week ago
Joondalup, Australia beBeeReception Full time $45,000 - $65,000The Aquarium of Western Australia is located in Hillarys Boat Harbour. We are seeking an experienced, versatile, and enthusiastic Receptionist/Bookings Officer for our busy reception area and bookings office. Job Description A well-established tourist attraction is looking for a professional and approachable person to provide exceptional customer service in...
-
Customer Service Officer
5 days ago
City Of Joondalup, Australia Randstad Education Australia Full timeThe Role The Customer Care Officer, integral to our clients Customer Care Team, serves as the initial touch-point for their community across various channels like in-person, phone, and email. Prioritising a seamless customer experience, the role emphasises swift issue resolution while maintaining consistency and excellence in service delivery. About...
-
Customer Service Officer
2 weeks ago
City Of Joondalup, Australia Randstad Education Australia Full timeThe RoleThe Customer Care Officer, integral to our clients Customer Care Team, serves as the initial touch-point for their community across various channels like in-person, phone, and email. Prioritising a seamless customer experience, the role emphasises swift issue resolution while maintaining consistency and excellence in service delivery.About youWe're...
-
Campus Services Officer
4 days ago
Joondalup, Australia Edith Cowan University Full timeThe Campus Support Office provides essential daily services to staff, students, visitors, and contractors at our campuses and operate in a busy and exciting professional capacity, providing services for internal and external customers who require support and advice. The team undertake a variety of both physical and office-based tasks, which include but are...