Officer, Assessment Adjustments

Overview:

- Officer, Assessment AdjustmentsFull-time, Fixed Term position until February 2026- Salary Level HEW 5 + 17% Superannuation- Based at the Melbourne CBD campus, and hybrid ways of working
- About the role

While primarily focused on the aforementioned business activities, this role also undertakes academic
- Progress and result related activities (and any other Integrity and Assessment Support unit activities as required).

To be successful in this position, you will have:
Excellent written and verbal communication and proof-reading skills with the ability to listen, interpret and convey information (including relevant policy and procedural information) in a clear, concise, accurate and diplomatic manner.- Experience running complex administrative processes and adapting to process change.-
- Strong interpersonal skills including the proven ability to build and maintain effective relationships with internal and external stakeholders and contribute effectively as a member of an administrative team.- Demonstrated ability to work flexibly, accurately (strong attention to detail) and efficiently with mínimal supervision as a member of a team in a high volume, repetitive and pressured environment.- Demonstrated ability to maintain confidentiality at the highest level and respond to sensitive and difficult situations and communications in a diplomatic manner.- Experience in a similar role in a university, student services or customer service environment is highly desirable.

About the Portfolio
- The Education Portfolio is led by the Deputy Vice-Chancellor Education and Vice-President who is responsible for planning and implementation of the University’s strategies related to RMIT’s academic programs and the student experience. The Portfolio is responsible for services to support the quality of RMIT programs, including the professional development of academic staff, continuous improvement of the student experience, learning and teaching outcomes and the management of learning and research information sources.

The Education Portfolio plays a key role in empowering students to access education, participate actively in the life of the University and achieve successful and fulfilling lives beyond graduation. The provision of a stimulating and satisfying experience for students is a priority for the University.
- The Academic Registrar's Group (ARG) is responsible for a range of activities underpinning the student lifecycle from enrolment though to graduation. The ARG operating environment is highly complex in view of more than 82,000 student enrolments across the University in both vocational and higher education programs at campuses in Melbourne, Europe and Vietnam, as well as at several offshore locations in conjunction with educational and industry partners.

RMIT has one of the highest numbers of international student enrolments within Australian universities; consequently, compliance requirements are significant with State and Federal legislation imposing numerous and frequently revised regulatory obligations.
- The ARG has a staff establishment of around 140 EFT in Australia and Vietnam, and an operating budget in excess of $20 million.

Core University services provided by the Academic Registrar's Group include: Integrity: academic policy, student conduct, student complaints, university appeals, assessment support including special consideration, results and academic progress; Academic Governance and Systems: government reporting, systems operations, academic and admissions governance; invigilated assessment (accreditation compliance); Enrolment and Student Records: student financials, enrolment services, student records, enrolment compliance, and global enrolment services; Completions and Graduations: program completions and graduation ceremonies.

To Apply
- Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page..

Position Description
- Officer, Assessment Adjustments

Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page.

Applications Close:
15 May 2025 11.59 pm
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