Trade Sales Associate

5 days ago

Dural, Australia H&G Full time

Founded in 1960, H&G is a building supplies company with wide variety of products, 6 locations, and driven to be the possible partner for all builders of the Australian dream.

We are looking for a dynamic and knowledgeable Trade Sales Associate to join our Building Supplies team in Dural. If you have a trade or retail background and are ready to bring your expertise, we'd love to hear from you

**Job Summary**

The Trade Sales Associate’s primary role involves assisting customers directly, completing sales transactions, and ensuring accurate and secure movement of products within the yard, store, or warehouse. They also support the team in meeting and surpassing service delivery expectations for customers. While industry experience is always welcome, we are keen to bring new people into the industry.

**Key Responsibilities**
- Operate “Point of Sale” system to accurately and completely record transactions;
- Provide helpful service to satisfy customers’ enquiries, make sales and take orders for delivery, both in Department and by telephone;
- Suggest add-on sales (suggestive selling) and contribute ideas to increase store or department sales;
- Process and follow up quotes on a daily basis to qualify, refine and close sales opportunities and enter details into the
quote register and Frameworks;
- Negotiate individual items (products, prices etc) on each quote to close sales opportunities;
- Complete and check all paperwork correctly, ensuring procedures are followed as instructed;
- Assist with preparation, packing and dispatch of orders;
- Assist with receipt (check) and ensure safe storage of stock, as required; may operate a forklift;
- Manage stock levels and liaising with suppliers as directed by the local manager;
- Maintain the tidiness of the work area as required or directed;
- Acquire and maintain up-date knowledge of old and new product and stock levels;
- Attend organised industry related trade nights for product training;
- Undertake self-directed learning through Trade Net for relevant products;
- Maintain security over merchandise and monies from theft and damage;
- Report all damage to, breakage of and loss of stock to the local manager or supervisor;
- Adhere to safe work practices;
- Co-operate with other departments in the preparation of orders, including delivery of product;
- Follow all reasonable directions given by the teamlead or local manager, and adhere to company policies and procedures to the best of your ability;
- Undertake self-assessment on personal safety to adhere to assigned lifting requirements;
- Perform other related duties as required.

**Key Performance Indicators**
- Assist in achievement of monthly store or department sales budget - KPI: target achieved or exceeded;
- Turnaround time for follow up of first-time quotes: KPI: 2-7 hours;
- Maintain the quote register and Frameworks with sales opportunities daily;
- Attend work on time daily;
- Polite service to customers and colleagues daily.

**Key Requirements**
- Team player, prepared to co-operate with all work colleagues;
- Dedicated to excellence in customer service;
- Knowledge of point of sales systems highly desirable;
- Positive attitude;
- Committed to self-improvement.

  • Trade Sales Associate

    1 week ago

    Dural, Australia H&G Full time

    Founded in 1960, H&G is a building supplies company with wide variety of products, 7 locations, and driven to be the possible partner for all builders of the Australian dream. **We are now looking for Trade Sales Associate in our Dural Store.** **The Trade Sales Associate’s** primary role involves assisting customers directly, completing sales...

  • Yard & Warehouse Associates (Forklift)

    5 days ago

    Dural, Australia H&G Full time

    Founded in 1960, H&G is a building supplies company with wide variety of products, 7 locations, and driven to be the possible partner for all builders of the Australian dream. **We are now looking for Yard & Warehouse Associates in our Dural Store.** **The Yard & Warehouse Associates**' primary responsibility is to accurately and safely move product within...

  • Delivery Driver

    5 days ago

    Dural, Australia Reece Group Full time

    Delivery Driver / Trade Counter - Dural **About Reece Plumbing** We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day. **About the...

  • Branch Staff

    1 week ago

    Dural, Australia Reece Group Full time

    Branch Staff - Trade Counter / Delivery Driver (Dural) **About Reece** Reece is an Australian success story that continues to go from strength to strength. This is an opportunity to join an essential business and get to be part a fun team environment. **Company Benefits** - Ongoing career development and learning - Participation in a range of daily...

  • Branch Staff

    1 week ago

    Dural, Australia Reece Group Full time

    Branch Staff - Trade Counter / Warehouse (Dural) **About Reece** Reece is an Australian success story that continues to go from strength to strength. This is an opportunity to join an essential business and get to be part a fun team environment. **Company Benefits** - Ongoing career development and learning - Participation in a range of daily activities...

  • Retail Sales

    6 days ago

    Dural, Australia Adventure Moto Full time

    Indulge in your passion! Do you love your motorcycle adventures as much as we do? - Join Australia's leading independent retailer of Adventure Motorcycle Clothing & Accessories. - Great work environment. Awesome team. Great Staff Discounts. This is a great opportunity to join a great team of like-minded people eager to assist the customer in getting the...

  • Branch Staff

    4 days ago

    Dural, Australia Reece Group Full time

    Branch Staff - Delivery Driver/Trade Counter (Dural) **About Reece** Reece is an Australian success story that continues to go from strength to strength. This is an opportunity to join an essential business and get to be part a fun team environment. **Company Benefits** - Ongoing career development and learning - Participation in a range of daily...

  • Department Manager

    2 weeks ago

    Dural, Australia H&G Full time

    Founded in 1960, H&G is a building supplies company with a wide variety of products, 6 locations, and is driven to be the possible partner for all builders of the Australian dream. **We're looking for a Department Manager with middle management experience, ideally within hardware and building supplies retail, specifically in the industrial segment and power...

  • Key Account Manager Building Supplies

    2 weeks ago

    Dural, Australia H&G Full time

    Founded in 1960, H&G is a building supplies company with wide variety of products, 6 locations, and driven to be the possible partner for all builders of the Australian dream. **We're on the lookout for a Key Account Manager with expertise in building supplies and materials for our Dural location.** **Job Summary** The Key Account Manager is responsible...

  • Pool & SPA Service Technician

    2 weeks ago

    Dural, Australia Poolwerx Full time

    **Pool & Spa Service Technician** - Tools of trade & work vehicle provided - Stable and established industry leader - Career progression opportunities - gain a qualification! Poolwerx, Australia’s largest franchised Pool and Spa care network of retail stores and mobile vans, is looking for mobile technicians to service various locations in Dural and...