Customer Service Team Leader

2 days ago

Bendigo, Australia ESE Consulting Full time

Customer-focused role | Bendigo location | On-site parking.
- Leadership opportunity in an ASX-listed company.
- Competitive salary + generous organisation benefits and discounts.
- **Customer-focused role | Bendigo location | On-site parking.**:

- **Leadership opportunity in an ASX-listed company.**:

- **Competitive salary + generous organisation benefits and discounts.**

**About the company**:
Our client is one of Australia’s leading rural veterinary businesses made up of 70 business sites as part of a team of over 1000 dedicated professionals. Situated in their Bendigo Head Office, they are seeking an experienced Customer Service Team Leader to join their dynamic team.

**About the role**:
Reporting to the Commercial Manager, and leading a team that is the first point of contact for all customer relations, your duties will include but not be limited to:

- Supervising a small customer service team of five, that liaise and supports key stakeholders, internal and external, at all levels of the organisation - feedlots, veterinary clinics, farms etc.
- Monitoring workflow processes, work distribution, and general business enquiries from other internal departments.
- Working across multiple shared inboxes, while actioning and resolving any complaints and/ or issues professionally.
- Coaching, mentoring, and training the team where required, having a hands-on approach to team development.

**To be successful in this role you will possess the below**:

- A minimum of five years’ experience in a Team Leader position, or equivalent.
- Previous experience in the Veterinary or Animal Services industry is highly desirable.
- A commitment to delivering excellent customer service to internal and external company stakeholders.
- Strong organisational skills and the ability to manage competing deadlines and targets.
- Strong emotional intelligence, with the capacity to performance manage where necessary.

**What’s on offer**:
A competitive salary package plus opportunities for continued professional development and perks such as additional leave and discounts from various retail, travel, fitness, and health providers.

**Please note the successful applicant will be required to complete a satisfactory Police Check.

  • Customer Service Team Leader – Sales Focus

    2 days ago

    Bendigo, Victoria, Australia Flick Anticimex Pty Ltd Full time $60,000 - $120,000 per year

    Are you a high-energy leader who thrives in a fast-paced environment? Flick Anticimex is seeking a passionate and performance-driven Customer Service Team Leader to infuse energy and drive into our thriving Customer Service team.Based in our Bendigo office, this role is all about leading from the front—driving outbound performance, motivating the team, and...

  • Team Leader, Claims

    9 hours ago

    Bendigo, Australia Portable Long Service Authority Full time

    **About us** The Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme.The Authority plays an important role in allowing workers in...

  • Team Leader Compliance and Enforcement

    4 days ago

    Bendigo, Australia Portable Long Service Authority Full time

    About us The Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Authority plays an important role in allowing workers in the...

  • Customer Service Team Member

    2 weeks ago

    Bendigo, Australia Bunnings Full time

    Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave- 12 weeks paid parental leave, regardless of...

  • Team Leader Compliance and Enforcement

    4 days ago

    Bendigo, Australia Portable Long Service Authority Full time

    Location: North West Region | Bendigo Job type: Full time / 6 months Organisation: Portable Long Service Authority **Salary**: $92,332 - $104,762 Occupation: Regulatory Governance and Compliance Reference: VG/1791583 The Team Leader, Compliance and Enforcement is tasked with leading, managing and mentoring a team of Compliance Officers, to ensure they...

  • Team Leader Family Services

    2 weeks ago

    Bendigo, Australia Anglicare Victoria Full time

    Full time|fixed term to August 2026|Team Leader role in Family Services - Based at Bendigo leading the Family Services teams and Adolescent FV in the home - Join a leading provider of Family Services in Victoria **Tell me more**: The Team Leader will be instrumental in coordinating the day-to-day delivery of the services to isolated and vulnerable families...

  • Customer Service Team Member

    2 weeks ago

    Bendigo, Victoria, Australia Bunnings Full time $40,000 - $60,000 per year

    Join us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work...

  • Team Leader, Family Services

    1 week ago

    Bendigo, Australia CatholicCare Victoria Full time

    **Central Office** 4-6 Peel Street North, Ballarat VIC 3350 PO Box 2537, Bakery Hill VIC 3354 **T** 03 5337 8999 ABN 51 857 084 361 **Position Description** **Position Title**:Team Leader, Family Services **Program**:Family Services, Client Services **Location**:Bendigo. Regular travel to other locations will be required. **Reports To**:Manager, Family...

  • Team Leader

    6 days ago

    Bendigo, Australia Anglicare Victoria Full time

    **About Us**: Life’s made of moments. Anglicare Victoria faces them head on. Moments of crisis, moments of change, moments of magic. Moments that make up the everyday, or change the course of a person’s life. Some are quiet, some are loud. Some are happy, some are sad. Whether fire or flood. Belief or despair. Joy or grief. We’re there. Day in, day...

  • Customer Service and Compliance Officer

    2 days ago

    Bendigo, Australia Portable Long Service Authority Full time

    About us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure...