Digital Communications Manager

2 weeks ago

Sydney, Australia Easy Authoring Full time

**8-month contract with potential extension**.**:

- **Attractive Daily rate up to $800/day**:

- **Vital, major, and innovative NSW Government Department**:

- **Chatswood-based | Hybrid**

Easy authoring is seeking an experienced Digital Communications Manager responsible for leading and planning digital communication strategies and projects.

**Purpose of the role**:
Digital Communications Manager is responsible for leading and planning digital communication strategies and projects and managing social media, intranet, and website channels.

**Key Accountabilities**:

- Lead the strategic planning, development, delivery, and evaluation of digital communication channels (social media, website, intranets), content and campaigns.
- Drive NSW's digital content strategy and calendars in collaboration with Communication Services colleagues to ensure NSW digital channels and platforms promote and maintain engaging, appropriate, and timely news content continuously online
- Manage and develop website and intranet platforms including content migration, publishing, governance, accessibility, usability, user experience, performance, optimization and analytics reporting as well as project management to drive continuous improvement.
- Lead performance analysis, user research, stakeholder consultation and collaboration to evaluate the effectiveness of digital communication strategies, channels, and platforms to increase awareness, visitation and engagement and improve the overall user experience
- Provide leadership and direction to staff and effectively manage agreed service and project outcomes to ensure successful delivery and performance-based, innovative, responsive, and accountable customer focused work culture.

***

**Essential criteria**:

- Extensive experience and a record of achievement in strategic communications in a large and complex service industry organisation and or including tertiary qualifications in Communications, Digital Marketing, Information Technology, or a similar discipline
- Extensive experience in developing and managing all aspects of online communications projects including digital development, user experience and usability, search engine optimisation, performance analytics, project management, vendor management and system administration knowledge. This includes knowledge and experience of working with Microsoft Sharepoint, Squiz Matrix and social media channels (Facebook, Twitter, YouTube, LinkedIn).
- Superior organisational skills and experience working in a high volume and demanding Communications team with proven capacity to lead and manage multiple, highly complex communication campaigns at the same time. This includes meeting specified outcomes and time frames, while anticipating problems, developing contingencies, and negotiating solutions.
- Sound knowledge of brand identity, visual design, and creative production principles with the ability to manage graphic design, copywriting and videography creative staff as part of the wider digital communications team.

**About Easy Authoring**:
Established in 2006, Easy Authoring helps job seekers find the right opportunity to match their skill set and aide career progression. We are the authorised suppliers to NSW, ACT, QLD and Federal government as well as multiple corporate organisations to provide contingent labour for various business functions including: ICT, Project Management, Change Management, Learning design along with a broad range of other business focused positions.

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